Customizing Issue Reporting Sample App

[SachS]

I'm tasked with creating an Issue Tracker for my team at work, and looking into the options I have, I came across these Issue Reporting and Manage Issues sample apps designed by Microsoft. They are quite close to what I need, but one of the major drawbacks is that the 'Questions' in the Issue Template of reporting form seems to be only of type textbox. Please see below.

I would like to be able edit the type of questions so I can make them dates, choices etc. For example, I need a Priority (High, Low, Normal) and Status (New, In Progress, On Hold, Closed) where the user can make selections.

Is there a way to customize the app so I can provide a better 'Issue Submission' form to the eventual end user?

[Anonymous]

Yes agreed - thank you @PowerAddict! Very much appreciated. 

[PowerAddict]

@Anonymous @SachS 

I started to do this customization. But before I go too deep into it, I had a quick question: Do you only want two additional types of questions: status and priority? Or do you want to keep that customizable?

Thanks,

Hardit Bhatia

[SachS]

Status and priority are just two examples. I definitely want it to be customizable. 

[Anonymous]

I agree – customization is key. I’ll also underline being able to change the type of question. IE drop down, multiple choice, attaching a file, etc.

@PowerAddict @SachS 

[Geraldine_Paris]

Hi,

I have an issue with the Manage issues template. I cannot change the 'Due within' days. Nothing happens when I click on the arrow to increase or decrease the number of days.

Any advice would be welcome as I would like to try using this app which sounds really appropriate to our internal usage.

Kind Regards

[asmilie2b]

I would also really love to see a blog for the method to do that.  Being rather new to Powerapps and Power Automate.  Really hoping to be able to add type of attachment, and screenshot.

[dgraham32]

@PowerAddict   Where you ever able to write that blog? I am finding myself needing to do the same customization over 1.5 years after this post.

[RomanTaylor]

Good day, Hardit

I'm looking to use this Issue Reporting app within my organisation, but i've been informed by our IT team that "Microsoft no longer support this app. Same with the Milestones app. Could you please confirm if this is true, and if so, what does this mean. We interpret it to mean that it will be discontinued. if so, is there a better app out there that replaces it?

Thanks for your time. 
Roman

[PowerAddict]

Hi @RomanTaylor , 

Apologies for the late response. That is correct, these apps are no longer actively being supported. That being said, those apps will not be discontinued. Just that, if any bugs are reported, they will not be fixed by Microsoft. OR no new features will be added. The source code of these apps are available on GitHub. So you should always have access to the code that you can customise. 

Hope that helps. 

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Thanks!

Hardit Bhatia

Microsoft Business Applications MVP

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