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B4BTec
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Error Opening File -> Unknown Runtime Error

When trying to edit an app I get an "Error Opening File - Unknown Runtime Error"  I have tried uninstalling and reinstalling PowerApps from the Windows Store as we as creating a new app.  I can't edit anything.  Nothing is in the Event Log.

7 REPLIES 7

Please share the session id when this happens and we can investigate futher. (Get this from File / click on your name top right / Session details)

When I click on Session Details the app just crashes and closes out, no errors shown.  This is on a fresh install of Win 10 1703 also.  I found a text file called "PowerAppsCrashCallStack.txt" and it shows this:

{"rootError":{"message":"","filename":"","lineno":"","colno":"","stack":"","description":"","time":1497620198723},"data":{"data":{"description":"{\"exception\":{},\"error\":{\"description\":\"An internal error occurred in the Microsoft Internet extensions\\r\\n\",\"number\":-2147012892,\"stack\":\"Error: Unable to process binding \\\"if: function(){return enableClickLink }\\\"\\nMessage: An internal error occurred in the Microsoft Internet extensions\\r\\n\\n   at enableClickLink.get (ms-appx://microsoft.msapps/js/Core.UI.js:5054:33)\\n   at if (Function code:1:55)\\n   at Anonymous function (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:8:330)\\n   at z.Pc (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:51:330)\\n   at z.Qc (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:51:126)\\n   at z.aa (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:50:477)\\n   at a.B (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:49:37)\\n   at a.d[b].init (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:8:315)\\n   at Anonymous function (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:71:516)\\n   at w (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:39:379)\"},\"promise\":{\"_oncancel\":null,\"_nextState\":null,\"_state\":{\"name\":\"error\",\"enter\":\"[function]\",\"cancel\":\"[function]\",\"done\":null,\"then\":null,\"_completed\":\"[function]\",\"_error\":\"[function]\",\"_notify\":\"[function]\",\"_progress\":\"[function]\",\"_setCompleteValue\":\"[function]\",\"_setErrorValue\":\"[function]\"},\"_value\":\"[circular]\",\"_isException\":false,\"_errorId\":14,\"done\":\"[function]\",\"then\":\"[function]\"},\"id\":14,\"setPromise\":\"[function]\"}","stack":"Error: Unable to process binding \"if: function(){return enableClickLink }\"\nMessage: An internal error occurred in the Microsoft Internet extensions\r\n\n   at enableClickLink.get (ms-appx://microsoft.msapps/js/Core.UI.js:5054:33)\n   at if (Function code:1:55)\n   at Anonymous function (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:8:330)\n   at z.Pc (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:51:330)\n   at z.Qc (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:51:126)\n   at z.aa (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:50:477)\n   at a.B (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:49:37)\n   at a.d[b].init (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:8:315)\n   at Anonymous function (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:71:516)\n   at w (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:39:379)","errorNumber":-2147012892},"Error":{"errorMessage":"Unable to process binding \"if: function(){return enableClickLink }\"\nMessage: An internal error occurred in the Microsoft Internet extensions\r\n","callStack":"Error: Unable to process binding \"if: function(){return enableClickLink }\"\nMessage: An internal error occurred in the Microsoft Internet extensions\r\n\n   at enableClickLink.get (ms-appx://microsoft.msapps/js/Core.UI.js:5054:33)\n   at if (Function code:1:55)\n   at Anonymous function (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:8:330)\n   at z.Pc (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:51:330)\n   at z.Qc (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:51:126)\n   at z.aa (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:50:477)\n   at a.B (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:49:37)\n   at a.d[b].init (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:8:315)\n   at Anonymous function (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:71:516)\n   at w (ms-appx://microsoft.msapps/openSource/unmodified/knockout/knockout-3.4.0.js:39:379)"}},"buildInformation":{"Configuration":"Release","TF_BUILD_BUILDNUMBER":"PowerApps-prod_20170606.04_Release_AnyCPU.01","TF_BUILD_BUILDDEFINITIONNAME":"PowerApps-AnyCPU-legacy","TF_BUILD_SOURCEGETVERSION":"732605ca2290f87ca1259e5240d5b9af6afc0490","LOCAL_BRANCH_NAME":"HEAD","LOCAL_COMMIT_ID":"732605ca229","VERSION_NUMBER":"2.0.650","APP_API_VERSION_NUMBER":"2.2.0","sessionId":"f2855934-26ca-bce7-6a74-305b7c7c37ce"}}

Very bizarre, thank you. I got the sessionId from that file and have handed it off to the relevant folks for further investigation.

Have you heard anything back?  I have made another bizarre observation.  On a completely separate PC (still running Win 10 1703) where PowerApps works fine with a different user, I can log in (we are not using roaming profiles, so I have a fresh profile on that PC) and experience the same issue.  It is like there is some kind of setting or profile within Office 365 that is following me around.  This is really getitng frustrating.

Sorry but there is no further information for me to share currently. However I think your speculation about some kind of roaming setting following you has significant merit.

Thank you for the detailed information. We believe that we know the cause of the error, and we're currently working on a fix for this. If this is indeed what we think the problem is, you may be able to open the file if you use the web authoring (https://create.powerapps.com) on Google Chrome. Could you try it and let us know if this unblocks you for now?

duffysp
Advocate I
Advocate I

For me, this issue was caused by my firewall blocking one of the proccesses powerapps uses.

for me it was blocking:

C:\windows\system32\backgroundtransferhost.exe

which caused error when Powerapps went to download the file.

Once allowed through the firewall it works fine.

 

Maybe check your logs to see if something is being blocked.

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