Re: Error when trying to retrieve data from the ne...

Thanura09 · ‎07-17-2023

Error when trying to retrieve data from the network: Connection not configured for this data source.

So I have developed a power app for IT support tickets using SharePoint as the data source.

everything works fine as intended in the dev and test environments (developer type), however, after deploying it to the production environment I get the above error. (In the power app form screen drop-down values are not loading too)

Tried,

deleting SharePoint connection reference and adding back.

Delete SharePoint permissions (list permissions) and add them back. I have tried inheriting the site permission and also creating unique list permissions, also with different roles (Full control, Edit , contribute)

additional info:

This is kind of like an employee portal app consisting of 3 functionalities, leave management, claim management, and IT requests. I have separate lists for each of them on one site. first, 2 works fine, only the it request power app part is the question.

Any help would be appreciated! thanks in advance.

developerAJ · ‎07-17-2023

check the environment variable created for the particular sharepoint list that could be the issue its not updated properly. I am guessing so.

and also try using monitor functionality of powerapp to understand more about error .

its in powerapp so connection reference is not issue powerapp will not use connection references.

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Thanura09 · ‎07-19-2023

Hi AJ,

Thanks for the suggestion,

I tried monitoring my prod app but once hit play it automatically load a previous version. the latest version load for a second and then a older version appears.

I'll try the other solution with env variables and accept if it works.

on side note, regarding env variables, is it better to make those manually or let the power app create them (turning on the setting to create automatically)?

developerAJ · ‎07-19-2023

is it better to make those manually or let the power app create them

I do it from the Solution so that i can have control over name.

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LR8 · ‎08-30-2023

I am having the same issue, could you please explain where to "check the environment variable created for the particular SharePoint list"?

Thanura09 · ‎08-30-2023

My issue with this error message wasn't related to environment variables, flows triggered by the power app wasn't adding as app flows, deleting them and re adding them fixed the issue. If you haven't created env variables they won't show. Try monitor tool and see which data source/ flows failing

LR8 · ‎08-31-2023

I tried using the monitoring tool but nothing shows up. I am guessing nothing shows up because the app never opens. I get the error before it opens.

Thanura09 · ‎09-04-2023

if you can describe the issue a bit more and put some SS maybe i can help you further.

LR8 · ‎09-05-2023

When I try to open the power app I get this:

So then I ran the app checker and found the following (I had to take 2 screen shots.

I have been able to get the number of controls down but I still have not gotten the app to open when I run it.

Thanura09 · ‎09-06-2023

Are there any flows associated with your app? instant flows that trigger with a button click? if so go to app details and under the flows check if all the flows are present. if not go to edit mode and add them again. also, check if those flows are turned on.

check for that divide by 0 error, i think it's what stopping from loading at the first place