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arjun17
New Member

HTML Text Control not always displaying Sharepoint Data

I'm encountering an issue with an HTML text control within Power Apps that's connected to a multiple lines of text type column in SharePoint. Specifically, the HTML text control is housed within a card element, and it's supposed to display comments stored in the "comments" field of ThisItem. However, the behavior is inconsistent. Sometimes, it displays the comments correctly, sometimes only some comments are displayed, and other times, it shows no comments at all. Other fields of ThisItem always display, however the comments field does not always display. Does anyone know why this could be? Any help is much appreciated!

9 REPLIES 9
WarrenBelz
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Most Valuable Professional

Hi @arjun17 ,

As a debugging exercise, but a Label in a card with the same ThisItem.Comments and see if it displays correctly there. I am trying to establish whether the issue is the control or the field/data.

Hi @WarrenBelz, thanks for your quick response! I've tried this debugging exercise and found that it mimics the pattern of the HTML Text control. Sometimes the comments display in the label and sometimes they don't.

WarrenBelz
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Most Valuable Professional

Hi @arjun17 ,

I think I know the issue - Comments is a bad name for a field as SharePoint also has a built-in Comments function. I normally use Notes.

 

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Hey @WarrenBelz , unfortunately this didn't work as well. Some comments are still not displaying while others are. Any other possible ideas?

WarrenBelz
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Most Valuable Professional

@arjun17 ,

Did you rename the field or create a new one ?

@WarrenBelz I renamed the field.

WarrenBelz
Most Valuable Professional
Most Valuable Professional

@arjun17 ,

I could be wrong on the reason, but if it is ambiguity on the field name, you need to create a new field as the underlying name has not changed.

@WarrenBelz Wouldn't this entail copying everything from the Comments column into the new column? There are thousands of records each with multiple comments, but I suppose I could automate this.

WarrenBelz
Most Valuable Professional
Most Valuable Professional

@arjun17 ,

That is why I said I am not sure this is your issue, although intermittent problems such as this at times point to a conflict somewhere.

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