Is there a bug with customized SharePoint list forms which causes them to display much smaller than they should?

[TrayH]

I am new to PowerApps and one of my first projects has been creating a custom SharePoint list form. Both myself and my users are experiencing an issue where the form screen displays extremely small, with the resolution all out of wack. I can resolve this temporarily by clearing the cache on my browser, which causes the form to load correctly the first time. However, any subsequent loads of the form result in it showing up with this very small text, as seen in the attachment. This happens on both the new and view forms.

I have seen this issue reported in several other places in the last few months, but do not see a resolution anywhere. Please help, as my customers are so frustrated they are asking to go back to InfoPath. Here are some of the other posts I found:

Form Displays Too Small - Power Platform Community (microsoft.com)

Sharepoint Form appearing tiny - Power Platform Community (microsoft.com)

Sharepoint list form keeps going very small - Microsoft Community

[WarrenBelz]

Hi @TrayH ,

I have experienced this before and changed the Form width (I assume here you have changed the canvas width) to a pixel number rather than Parent.Width and found this fixed the issue.

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[TrayH]

I have previously set a custom size on this form, but did it within the settings menu-->Display. Are you saying I need to set the height and width of the form itself to the same numbers which show up in those settings?

If so, I will certainly try it. But it seems odd that clearing the browser cache resolves it temporarily.

[WarrenBelz]

Hi @TrayH ,

It is a bug, not logic does not always apply - that is the only way I know to fix it (I have only seen it a couple of times)

[TrayH]

Thanks Warren. Though from what I can tell the Form is already set to fixed pixels for height and width, unless I'm missing something. Please check the uploaded images, showing the display settings and the values for the form. If I need to be looking somewhere else please let me know. Thanks!

[WarrenBelz]

Hi @TrayH ,

If you manually set them, yes that is the place - just make sure in the drop-down at top left the width is not Parent.Width