Price Field Doesn't Pull Info From ComboBox For One Particular User

[Fart_Sniffer]

Hi Guys, this field "Client Unit Price" doesn't pull info from the ComboBox for one of my users. I have even logged in as him for testing, and it works on my phone, but not his?! To be clear, it's all working as it should in the below video, the problem seems to be isolated to his phone and I'm not sure what I can do? The price just stays at £0.00 for him, and the Client Total Price won't update either... that's a good point, the Client Total Price should calculate based on Quantity and Client Unit Price, and isn't directly connected to the ComboBox.. and this doesn't work for him either. I have just shot him a message to confirm this latter point and will revert back to edit this post shortly.

Edit: Okay! When he puts in a Quantity and manually enteres a Client Unit Price, the Client Total Price field goes BLANK. As you can see in the video, it initially appears as "£0.00" until the values are entered for it to calculate. Hopefully that gives someone a clue as to what the problem is.

https://youtu.be/4NSDcTfXnsk

Client Unit Price:

Default

If(varMode="New", Text(Value(ItemComboBox.Selected.'Client Unit Price'),"£0.00"), Text(Value(Parent.Default, "£0.00")))

Client Total Price:

Default

If(

    varMode = "New",

    Text(

        Value(ExpQuantityValue.Text) * Value(ExpClientUnitPriceValue.Text),

        "£0.00"

    ),

    Text(

        Value(Parent.Default),

        "£0.00"

    )

)

[BCBuizer]

Hi @Fart_Sniffer ,

To get to the bottom of the issue I suggest you set up a debugging session with the impacted user using Monitor.

More information on how to use Monitor can be found here: https://learn.microsoft.com/en-us/power-apps/maker/monitor-canvasapps

[Fart_Sniffer]

Fantastic, Thank You for your input. I was not aware of this Monitor existing so I have already learned something.

I will get on this next week and report back  🙂

[Fart_Sniffer]

Hi There!

I set up a monitoring session on my computer (not the problematic mobile device) to familiarise myself with it, and as far as I can see, it doesn't offer any clues to the problem.

While the monitoring data references an item being chosen in the ComboBox, it doesn't not reference the fields which update themselves based on this selection, despite them doing so. Thus, there simply isn't anything to work with!