Published apps hangs

[Anonymous]

Hi, I have an app that I updated and published today. Since publishing one can't run that app it just hangs - not even showing the app icon. I published a blank app with text "hello" and nothing else, it also hangs. Is this a wider problem today?

[CraigRooney]

I have the exact same issue. Glad its not just me. 

I have followed several topics on this and tried them all:

Reseting browser history, cache.

Turning off PRELOAD app in settings.

Edit mode works fine and records data back to my sharepoint list so it seems to be just play mode, publish. 

[masarutoda]

I'm experiencing the same problem.

It appears to me that there is a problem with the latest authoring version. 

[Jenisha_Dhas]

Hi @Anonymous 

You can follow the steps said by @CraigRooney . It will Definitely help.

In addition, Here are some steps you can take to troubleshoot the issue:

1. Check for errors in the developer console: Open the developer console in your browser and look for any errors or warnings that might be related to the issue. This can help you identify any underlying issues that might be causing the problem.

2. Check the network traffic: Use the network traffic monitoring tools in your browser's developer console to check whether there are any errors or warnings related to the data retrieval for the system views. This can help you identify whether the issue is related to the server or to the client.

3. Check the filters and search criteria: Check the filters and search criteria that are being used in the system views. Sometimes, incorrect or outdated filters or search criteria can cause the system views to not show any results.

[RewriteScript]

I've had this exact problem, apparently it's a microsoft issue. Here's another thread explaining: Re: Canvas app keep loading without start - Power Platform Community (microsoft.com)

[Anonymous]

Hi @Jenisha_Dhas, thank you for you reply. None of the above helps. I have published a new blank app with word "hello", it also hangs before app icon is displayed. No errors in app, no errors in network traffic. 

[jean_still]

Hi, 
I have the exact same issue on runtime in my browser or with the mobile app...
I have reproducted the issue with a new app.

[Jenisha_Dhas]

Then you can check the App configuration and make sure that all necessary configuration settings have been properly set up in your app.

Check your app's code for any errors or issues that could be causing it to hang on startup.

If your app relies on external libraries or other dependencies, make sure that they are installed and configured properly.

Make sure that your app is compatible with the device(s) you're testing on. If you're experiencing issues on a specific device or platform, try testing your app on a different device or emulator to see if the issue persists.

Contact platform support if you've exhausted all the other options and you're still experiencing issues, try contacting the support team for the platform or framework you're using. They may be able to provide additional insight or help you troubleshoot the problem.

[iAm_ManCat]

Are you just plugging these questions into chatGPT and sending chatGPT's answer?

[iAm_ManCat · Accepted solution]

I have raised this with Microsoft through the channels I have available - if I hear any update I will post it here.