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Some conditions in Power Apps app don't work when the solution has been moved from DEV to QA environment.

Hello,

I would like to get your help to check why I'm having the following issue. I have a Power Apps app (combination of canvas and model-driven app) which I just exported from DEV and imported to QUALITY environment. One of the button's on a Homepage should display text and be filled with two different colors conditionally. Basically, if the user opening a homepage has some records to review, the button will be filled with orange color and it will display a message "You have pending items". If the user doesn't have any records in Dataverse to be reviewed, the button will be filled with green color and it will display a message "Thank you for completing the review".

For me, the button displays the right message and fill color, however it does display "Thank you for completing the review" message and is filled with green color for other users who have pending records(!) - I have checked this with a few users.

The solution was exported as Managed and I don't know what might be the reason for that kind of issue, especially when it works fine for me, but for others not so much. 
I'm attaching the formulas applied in the button. I'd appreciate your help or guidance what I did wrong. Thanks! 

Button_conditionforFILL.pngButton_conditionforTEXT.png

5 REPLIES 5
LinnZawWin
Multi Super User
Multi Super User

Is there any unmanaged layer for your app in the solution?

Hi @LinnZawWin 

 

In my DEV env it shows one layer, which shows as unmanaged. 

solutionLayerDEV.png

I exported it that way to Quality env and in here the layer doesn't have any status. 

solutionLayerQuality.png

Did I do something wrong when exporting the solution from DEV? 

If that's the case, it is not the solution export/import issue. The only difference that I found between the working one (the right message and fill color) and the problematic one (the display message) is this highlighted part of the formula. Can you also set the cursor inside the formula box to double-check if those Keep and Remove values expand to the correct ones as the other formula?

Sorry, I can't think of any other reason that could cause this issue.

2023-06-27_5-06-23.png

 

 

 

Hey @LinnZawWin , 

Very sorry for late response. Please see the below screenshot. For both 'Keep' and 'Remove' values from the drop-down Dataverse field I get the following message: = "This data type is unsupported for evaluation". 

If it says it's unsupported, how come that works only for me? 

Can you think of some workaround for this issue? I don't really know how to write this formula so the evaluation is validated properly. 

 

ButtonConditional.png

Sorry, I cannot think of the reason why it is working for you but not a few other users. I suggest raising a ticket with Microsoft Support for this issue.

 

 

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