Unable to Load Edit Screen After Selecting Edit of Power App Embedded into Power BI

[Anonymous]

Hello,

I have a Power App that is embedded into a Power BI report that I'm unable to load the Edit screen for in order to add new forms, update text-boxes, add buttons, etc. Below are the steps that I'm following with screenshots:

1.) When I open the Power BI report, I select "Edit" from the ellipsis button of the Power App that is embedded. The below screenshot shows a window pop-up which is establishing a session to open the Power App itself(edit mode) within the Power App service through the Internet Browser.

2.) I click "Ok" in the above screenshot and a Internet Browser window opens, as expected, and attempts to load the Power App that I'm trying to edit. The below screenshot shows what's happening while the Power App, that I'm trying to edit, trys to load in the Internet Browser. This "Getting things ready..." and the Internet tab that's opened actually reloads/refreshes three times before the loading finishes.

3.) After the "Getting things ready..." and the Internet tab that's opened reloads/refreshes three times, the below screenshot is what finally loads but there is nothing for me to edit. I don't see my Power App opened in edit mode for me to add new forms, buttons, etc.

Any ideas why might this be?

Things to Consider

1) Following the above steps, I've been able to open and edit the Power App while in the office back in early March while connected directly to the company network. However, the Edit Mode of the Power App didn't load initially the first time but would load after 3, 4 or 5 attempts following the above steps. I would have to close the Internet Browser window, then back out and close my Power BI report and then repeat the above steps. I would have to do this 4 or 5 times until the Edit Mode of the Power App successfully loaded for me to add new forms, add buttons, etc. Since I'm working remote, perhaps this might be causing the odd behavior.

2) The version of the Power BI Desktop I'm using is......Version: 2.81.5831.821 64-bit (May 2020). I know there's a newer version to install but I wouldn't think this would make a difference but it's possible.

3) The division I'm working for was part of Company A before being sold to Company B. Now, Company B is going through the process of splitting/migrating systems and platforms away from Company A so everything is completely separated between the two companies. During this transition, the users of Company B have two Microsoft logins temporarily; one is GlobalID@CompanyA.com and the other one is GlobalID@CompanyB.com. (Is it possible that these two Microsoft account logins are creating confusion behind-the-scene and that's why the Edit Mode of the Power App doesn't load at all?)

Ultimately, what I'm trying to do is migrate the Power App that's embedded in the Power BI report from the @CompanyA.com Microsoft tenant/platform and move it over to the @CompanyB.com Microsoft tenant/platform. I know you can export the Power App into a zip file and upload it to the new Microsoft tenant/platform(@CompanyB.com) but because this Power App is embedded into the Power BI report with Power BI columns feeding into the Power App, this makes the task more challenging as this Power App isn't stand-alone. I'm thinking I will have to rebuild the Power App from scratch under the @CompanyB.com Microsoft tenant/platform instead of somehow migrating the existing Power App without rebuilding it.

I haven't done this sort of task before so this all new to me. Perhaps the fact that the Power App is embedded into Power BI with report columns feeding into the Power App makes the task impossible to easily migrate the Power App based on the underlying architecture of how these two tools integrate. In the end it might just be easier to rebuild the Power App from scratch.

[PowerAddict]

This happened to me very recently. And although this may sound too simple, try clearing your browser's cache and try to repeat the process. Or better, use and incognito/inprivate window for this. To make that happen, open an incognito/inprivate window, type in something in the tab and hit enter, this will make that session "active" so that when you launch the app from Power Bi, it will open the app in this session/browser window. 

That's all I had to do as far as I remember. Let me know if this helps. 

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Hardit Bhatia

Microsoft Business Applications MVP

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[Anonymous]

I tried your solution but no luck unfortunately. When I used the Incognito mode method you described, a new window still opened instead. I was able to export and upload the Power App from one tenant to other(moving from @CompanyA.com tenant to the @CompanyB.com tenant). However, when I edit the Power App(through Power BI) that I just migrated to @CompanyB.com tenant, the window session that pops-up is asking for my @CompanyA.com credentials instead of my @CompanyB.com credentials. It seems like behind-the-scene that there's confusion happening when I attempt to edit the Power App(through Power BI) as I have two accounts assigned to me at the moment; one for @CompanyA.com and the other for @CompanyB.com. 

I think I'm going to have to rebuild the Power App from scratch through the Power App visual in Power BI. When you have an embedded Power App in a Power BI report and your company moves to a new Microsoft tenant which results in users having two Microsoft accounts during the transition, it seems like migrating the Power App to the new tenant(using the export and upload Power App functionality) doesn't lend it's to a successful migration for whatever reason. My only option it seems is that I have to rebuild the Power App from scratch in the new tenant.

I wonder if anyone else has gone through a use-case like this where they are tasked to move their Power BI embedded Power App from one tenant to another while the user has two logins assigned to them; one for globalID@CompanyA.com and one for globalID@CompanyB.com. 

[PowerAddict]

I think it may not hurt to try out the incognito approach again especially since when you tried it, it asked you for the old credentials. Did the Power Apps window open in the incognito window? And what happens when you try to tell it that you want to switch to a different account? 

Just trying to help here so you don't have to create the app from scratch. 

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If you like this reply, please give kudos (Thumbs Up). And if this solves your problem, please mark this reply as a solution by selecting Accept as Solution. This makes it easier for others to find answers to similar questions. 

Thanks!

Hardit Bhatia

Microsoft Business Applications MVP

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[Anonymous]

I'll give it another try over the weekend and provide screenshots of what I did and what I'm experiencing and will reply back.

[Anonymous]

Hello Hardit,

I performed the following with no luck. However, perhaps the screenshots and observations might offer up some clues to what is going on.

1.)  I logged out of both Microsoft accounts so I wasn't signed into either one before trying to edit the Power App.

2.)  I opened up an Chrome window in Incognito mode. I closed all Chrome windows except the Incognito window.

3.)  I performed a search in the Incognito window to "make" it the active window. The idea behind this is for the Power App to open in Edit-Mode and do so through this Incognito window that I "made" active.

4.)  On my desktop, I opened up the Power BI report containing the embedded Power App. I confirmed that I'm signed in under my @CompanyB.com account which is the new Microsoft tenant platform that my company is transitioning over to from @CompanyA.com. (The Power App I already imported into the new tenant @CompanyB.com)

5.)  On the Power App visual, I click the ellipsis button and select Edit. The below window appears:

      

6.)   When I click the "OK" button, a regular Chrome window opens but doesn't open in the Incognito window that I "made" active that I did in step 3. The below window appears and then asks to authenticate.

      

7.)   When click "Authenticate", the below window appears. I select the "Use another account" option and enter my other account that ends with @oneclarios.com as this is the new Microsoft tenant/platform that we're transitioning to and where this Power App exists.

      

8.)   Next, another window appears asking to authenticate again.

      

9.)   I click "Authenticate" and now I'm being prompted to enter my credentials for my @oneclarios.com account.

      

10.)   I enter my password and the below window opens with an "Environment not found" error message. The stack trace/details of the error message says it can't find a "default" environment in the tenant. I might be wrong but it seems like some system configuration behind-the-scenes didn't update correctly when I export and uploaded the Power App(zipped package) to the new Microsoft tenant/platform(@oneclarios.com). It's like the process is trying to find a system configuration that doesn't exist in the new Microsoft tenant/platform. (This is where I begin to think that I need to re-build this Power App from scratch in the new Microsoft tenant/platform.)

11.)   When I click "Close" in the above screenshot, then the below loads. The top ribbon that shows the titles "Power Apps", "Environment Clarios (default)", Setting gear, etc. has a slightly different appearance than the screenshot shown in Step 10 above. The ribbon in screenshot in Step 10 shows "Environment Clarios (default)(orga87a4c58). Maybe this observation doesn't matter but it's something that I noticed.

I'll keep trying a couple more times but I'm not sure what else to do before rebuilding the Power App from scratch.  I appreciate any insight/guidance into this issue.

[PowerAddict]

Three more questions - sorry I will keep trying to keep you away from recreating the app from scratch 🙂 

1. Do you have any other environment in the new tenant other than the default one? 

2. In your original tenant, is the app in the default environment? 

3. What is your data source for the app? 

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If you like this reply, please give kudos (Thumbs Up). And if this solves your problem, please mark this reply as a solution by selecting Accept as Solution. This makes it easier for others to find answers to similar questions. 

Thanks!

Hardit Bhatia

Microsoft Business Applications MVP

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[Anonymous]

Below are my responses....

1.) I only see one environment listed in the new tenant when I click on ribbon that reads "Environment..."

2.) There is only one environment listed in the old tenant. This is where the Power App is located in the old tenant.

3.) I have some Power BI fields feeding into the Power App but then I also have a Sharepoint list that the Power App reads and writes to.