I made 2 power apps,use data from One Drive business, and used by my employees every single day for years. Yesterday all 5 of us (including owner account) were unable to play the apps (no modification made recently). It seems the apps just stuck in loading screen for hours and hours.
We tried several browsers and find out Chrome + Microsoft Edge have same issue, while Internet Explorer and PowerApps in smart phones ( samsung + google pixel 3 + Iphone) works fine.
I read through forum, but none of the posts solved my problem. (exp. i place PowerApps as trusted site, allow all cookies and scripts, I also turn off Delayed Loaded in advance setting)
Solved! Go to Solution.
Hi @maxchang9 ,
Please check your system whether meet requirements:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config
You could try to republish the app, clear the browser's history, reopen the app.
If the problem still exists, I recommend you ask for help here:
https://powerapps.microsoft.com/en-us/support/
Best regards,
Community Support Team _ Phoebe Liu
Hi,
I'm sorry to hear this. Can you provide a session id (https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/get-sessionid)? If you cannot provide a session id when it is getting stuck, can you provide one from IE or the mobile apps so that we can search for correlating logs?
Does this happen in incognito Chrome or inPrivate Edge?
Thanks
Cherie
App 1: Session ID: b770a03b-6f7a-456a-b96b-36d0e6f7fa1a
PowerApps 3.19051.14
App2: Session ID: 0b590d12-5394-48c7-b6d0-80bc850829b0
PowerApps 3.19051.14
Neither "incognito Chrome" or "inPrivate Edge" works.
Thank you
Hi @maxchang9 ,
Please check your system whether meet requirements:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config
You could try to republish the app, clear the browser's history, reopen the app.
If the problem still exists, I recommend you ask for help here:
https://powerapps.microsoft.com/en-us/support/
Best regards,
Community Support Team _ Phoebe Liu
@maxchang9 Unfortunately I wasn't able to figure anything out from the logs. Could you do me a favor and open the developer tools (when in Chrome and it is stuck) and look at the console logs and send me whatever is there? Feel free to send it via a private message.
You can find the developer tools by going to more tools section of the menu.
Thanks
Cherie
not the URL u provide............but somehow i can play both apps now.( again, no modification / re-bulish yesterday)
Thanks for your time, hope you guys find out where the bugs are.
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We are excited to announce the Summer of Solutions Challenge! This challenge is kicking off on Monday, June 17th and will run for (4) weeks. The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions in the Forums to as many questions as you can. Answers can be provided in all the communities. Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”) - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024 Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods. You must enter into each weekly Entry Period separately. How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different. Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers. At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing. Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner. A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random. Individuals will be contacted before the announcement with the opportunity to claim or deny the prize. Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners. Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event. ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE** Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Community MembersNumber of SolutionsSuper UsersNumber of Solutions @anandm08 23 @WarrenBelz 31 @DBO_DV 10 @Amik 19 AmínAA 6 @mmbr1606 12 @rzuber 4 @happyume 7 @Giraldoj 3@ANB 6 (tie) @SpongYe 6 (tie) Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Community MembersSolutionsSuper UsersSolutions @anandm08 10@WarrenBelz 25 @DBO_DV 6@mmbr1606 14 @AmínAA 4 @Amik 12 @royg 3 @ANB 10 @AllanDeCastro 2 @SunilPashikanti 5 @Michaelfp 2 @FLMike 5 @eduardo_izzo 2 Meekou 2 @rzuber 2 @Velegandla 2 @PowerPlatform-P 2 @Micaiah 2 Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Apps anandm0861WarrenBelz86DBO_DV25Amik66Michaelfp13mmbr160647Giraldoj13FLMike31AmínAA13SpongYe27 Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Apps DBO-DV21WarranBelz26Giraldoj7mmbr160618Muzammmil_0695067Amik14samfawzi_acml6FLMike12tzuber6ANB8 SunilPashikanti8
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