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Alex_CH
Regular Visitor

pdfviewer

Dear All,

 

Launched App with SP connections ran smoothly during several months for all employess with permission up to release 3.21081.49. Last week (27.08.2021) APP was updated to PowerApps release 3.21083.28 - now pdfview stopped working without showing any error message - just not showing the document. Also template pdf is not shown if new pdfviewer is added.

 

Tested back & forth between those 2 releases and problems definitely comes from the new release - please fix.

 

BR Alex

 

5 REPLIES 5

Hi @Alex_CH

 

Most of the users in this community are not working for Microsoft. So please create an MS ticket in the admin center to proceed further. To create an MS ticket

  1. Go to Power Platform Admin Center
  2. Click "Help + Support" on the left navigation
  3. Create "New support request"

 

StalinPonnusamy_0-1630265261020.png

 

Hi @Alex_CH 

 

As mentioned earlier, the latest version has this issue. 

 

You should roll back to your older version for now until a fix is released

  • Open the app as normal
  • Select Settings, Support and you will see your app version
  • Below that, there is an Edit link with a pencil icon
  • From there, you can choose version 3.21081.49 and reload
  • You must do this every time you want to open
  • In a word, open your latest version of the new app and changed the version to 3.21081.49 and all is well.

@StalinPonnusamy,

 

many thanks for the hint - as stated I am using the former version - not sure, how long it will take to fix this bug in the latest versions. Hope I am not the only one!

 

Once more many thanks for coming back - BR Alex

Hi @Alex_CH

 

I hope the fix will be sooner since impacted many customers.

 

Please let us know if anything needs on your post. We can help with this.

 

"Please do not forget to give kudos if you find the suggestion helpful or Accept it as a solution if works fine to help other users to find it useful. "

REIPP
New Member

Same here. Going back to old version "fixes" the issue.

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