COVID 19 Vulnerability Hub - by Hitachi Solutions
Vulnerability hub
Local Authorities are rapidly trying to put processes and procedures in place to manage and support the 1.5 million most vulnerable people identified by the NHS during the COVID-19 pandemic. This solution was designed by Hitachi Solutions alongside the Royal Borough of Kensington and Chelsea, based on their approach to managing, engaging, supporting and reporting on those most in need, to help protect and support the most vulnerable and at-risk citizens impacted by the COVID 19 pandemic in the most efficient, consistent and structured way possible. To date, 12 authorities across the UK adopted the solution.
What does the App do?
• Stores data to enable the effective management of individuals with the identified “at risk” cohort.
• Allows a fast and effective needs assessment to be completed against each individual and collects key details and outcomes on how they can be supported (e.g. shopping, medical care, loneliness, any current additional vulnerability details).
• Monitors and tracks in-bound and outbound communications with each individual.
• Delivers a structured reporting and dashboards to highlight the breakdown of support requests, the outcomes of these requests and key metrics for each individual, including who has and has not been contacted.
• Allows easy data uploading via data flows or Excel.
• Sits on Azure and takes advantage of the security and governance expected from an enterprise ready solution.
Learn more
- Watch a demo of the Vulnerability Hub here
- Get in touch with us via this link
