exception message validation error - please someone point me in the right direction

[lanna]

Hi - We have started to get the following error on some of our records.  The process flow disappears and we can not access it.

Can anyone point me the right direction re. troubleshooting it please? - It is from a Model Driven App using Dataverse.  Thank you.

Exception Message: Validation error: Stage ID ‘f48bbd6c-847c-4147-8853-f172efcd24e3’ 

is not present in Business Process. Please contact your system administrator.

ErrorCode: -2147220970

HexErrorCode: 0x80040216

ErrorDetails: 

ApiExceptionSourceKey: Plugin/Microsoft.Crm.ObjectModel.BpfBusinessEntityService

ApiStepKey: b378947c-33fd-ec11-82e5-002248088dc8

ApiDepthKey: 1

ApiActivityIdKey: 286806e4-6f2f-48a6-b29d-5370684959b8

ApiPluginSolutionNameKey: System

ApiStepSolutionNameKey: System

ApiExceptionCategory: ClientError

ApiExceptionMessageName: UnExpected

ApiExceptionHttpStatusCode: 400

[BlackLion]

The error you're encountering indicates that the system is unable to find a specific stage ID (f48bbd6c-847c-4147-8853-f172efcd24e3) in the business process flow associated with your Model Driven App using Dataverse. This often happens due to issues with the configuration of the business process flow or data inconsistencies.

Some steps to help you troubleshoot and resolve the issue:

1. Check Business Process Flow Configuration:
   • Ensure that the stage ID mentioned in the error (f48bbd6c-847c-4147-8853-f172efcd24e3) exists in the business process flow configuration.
   • Go to the "Processes" area in your Model Driven App and find the business process flow that is associated with the affected entity.
   • Verify each stage in the business process flow to ensure that all stages are correctly configured and that the IDs are correctly set.

Navigate to Settings > Processes.

Locate the business process flow associated with the error.

Open the process and check each stage's properties to ensure all stage IDs are correctly configured and present.

2. Validate Data Consistency:

• Check the records in the entity that uses this business process flow.
• Ensure that the stages of the records align with the stages defined in the business process flow. Sometimes, a stage might have been removed or renamed, leading to this inconsistency.

Navigate to the affected entity's records.

Open several records and check the stage field to ensure it matches a valid stage in the business process flow.

Correct any discrepancies you find.

3. Publish All Customizations:

• After verifying and making any necessary changes to the business process flow, ensure you publish all customizations. This ensures that all recent changes are applied across the environment.

After making any necessary changes, go to Settings > Solutions.

Click on Publish All Customizations to ensure all changes are applied.

4. Check for Updates and Fixes:

• After making any necessary changes, go to Settings > Solutions.
• Click on Publish All Customizations to ensure all changes are applied.

Note:

• If needed, export the current business process flow as a backup.
• Delete the problematic business process flow.
• Create a new business process flow with the same stages and conditions, ensuring the correct configuration.

By following these steps, you should be able to identify and resolve the issue with the missing stage ID in your business process flow

Make sure your environment is up to date with the latest updates and patches from Microsoft. Sometimes, these issues are resolved in later updates.

further assistance feel free to ask!