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davidkr
Advocate I
Advocate I

Preview function suddenly stops working (portal provisioning takes forever)

Hello everbody,

 

I'm new to Power Pages and trying to learn it now. I have been building a site on Power Pages for a while. Before yesterday, I was able to always preview my site but yesterday, all of a sudden, when I clicked "preview", it only showed the message "Getting set up... This might take a while". Today, it stills only show this message when I click "preview" and this happens on every site on my environment. Could anybody please tell me what's the cause of this problem and how can I solve it? Thanks so much in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
davidkr
Advocate I
Advocate I

I just found the cause of my problem. The URL of my site that is shown on Power Pages and the URL of my site that is shown on Power Pages Management App as "primary domain name" are not the same. I think at some point I changed the URL on Power Pages Management App and it was not synchronised with the URL that is shown on Power Pages and Admin Center. I changed the primary domain name on Power Pages Management App back to the old URL and now I can preview my site.

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13 REPLIES 13
OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Looks like an issue with your Portal solutions, if that doesn't fix itself, I suggest you open a support ticket with Microsoft so they can see what's going on 




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

VIP0289
Frequent Visitor

You are not alone, I have a user with the same issue currently 

LucyCC
Advocate II
Advocate II

I've got exactly the same problem, only started using Power Pages yesterday but have not been able to preview my site. Stuck on "Getting set up... This might take a while". Have raised a support ticket.

Please update if you receive any answer or can fix the problem

Hi there. I am also having this issue. It's a new website and I can't preview any pages, even a blank one. Same message and spinner. It's been more than 12h waiting.

 

I have restarted the website, no luck.

Hi guys,

 

there have been some issues with power pages yesterday as far as I know.

The issue has been resolved today in the morning for me, so I guess the support is fixing things in the backend.

Is anyone of you having a public page which runs smoothly even you cannot access the preview or are all in development and the preview function the way to see your changes?

Hi all.

 

I had a call with MS support and they have said there's nothing on their end (as a known issue), but they would investigate.

 

After seeing @Lucas001 message, I tried again and guess what? It is working!

 

go figure...

Mine still not working, have support call booked tomorrow.

davidkr
Advocate I
Advocate I

Mine is also still not working unfortunately

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