Approval Workflow and reminder emails won't stop running

[syhrh]

Hi, I have created an approval workflow and reminder emails if the approvers do not respond to the approval. When I test the approval and trigger the reminder emails, the workflow will stop and the flow runs successfully. The problem is when the approval is sent to the approver and the request is approved, the flow will not stop running and end. How to fix this?

This is my flow

Thank you.

[syhrh]

@ChadVKealey I followed your video and it works but if I set the delay as 1 day, then the flow won't stop running until after 1 day right? Because it will do the checking until after 1 day delay

[ChadVKealey]

Yes, but I later started inserting a Terminate step in the branch with the Wait for approval action. So, once the approval is completed, the flow will stop running.

[syhrh]

@ChadVKealey 

Can I put the cancel flow run after the item is updated? It means that after the approval is approved and the list is updated thus cancels the flow.

[ChadVKealey]

Yes. I assume you have a condition after the Wait for approval step which executes different actions based on whether the outcome in Approve or Reject. You can add the terminate action below those branches so that whatever the outcome, the flow will complete. The Terminate action lets you select three possible reasons: Failed, Cancelled or Succeeded. I would suggest using Succeeded rather than Cancelled. This determines how the flow run is classified in the history. 

[syhrh]

@ChadVKealey Because the approval is in Apply to each so I cannot use Terminate action. I can only use cancel flow run right

This is my flow

[ChadVKealey]

I've not used the "Cancel flow run" action for this purpose. I guess it should work? However, if that WHOLE block is inside an Apply to each loop, cancelling the flow might have some unwanted results. Let's say there are 3 iterations of that loop. If you cancel it after the first, the other approvers (depending on the concurrency setting in the loop) will either not be notified or their response won't be factored in. I don't know what you have before that loop or why the loop exists, but I would suggest you re-examine that aspect of the flow and define how you're handing assignment of the approval. I suspect you're assigning it to some list/array of users, which is "forcing" you into that loop. However, that creates a separate approval for each approver, which is very different from a single approval that's assigned to multiple people. See this video for a more detailed explanation: https://youtu.be/4tV-atyOyto

[syhrh]

@ChadVKealey

"if that WHOLE block is inside an Apply to each loop",

Yes, all the approvals are in an Apply to each because it gets who the approvers are. I have 1 approval that has multiple approvers that are in the hierarchy and another 2 approvals that are single approval types. If I don't put cancel then is it logical to just let the flow run until it stops? 

[stacey_laney]

I'm not sure if you've found a resolution to this, but I cannot see the bottom portion of your "Do until" parallel branch to see if it rejoins the workflow at the bottom, but that could be the issue.  I have the same setup and my "Do until" reminders work fine, but it has to operate as an independent parallel branch so that it will stop when the condition is met.

I can expand IF you still haven't found a resolution.  If you have, kudos. 🙂