Hi,
I need some advice as to where to add elements of a Flow so it is one Flow and not two??
Currently I have this flow for sending out an Email with options when a new SP item is created
I then have another Flow to capture the response of an MS Form and the Update Item in the SP list
What I would like to achieve is combine the two Flows and also add in Reminder option if email has not been to responded in a number of days
@ClarkyPA365 Your scenario has "when an item is created" and "when a new response is submitted" as triggers. You won't be able to combine them because you can't have more than 1 trigger in a flow.
Rob
Los Gallardos
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Hi @RobElliott
Is there not a away that I can do away with one of the triggers, for example the 'when a new response is submitted' and insert the 'Get Response', Update Item'??
Can the reminder process still be applied to the bigger flow 'when an item is created'??
@ClarkyPA365 no because it won't know what form response it is looking at. A reminder process can't be combined with this either because you'll need a separate flow with a recurrence schedule trigger to check each day if the email has not been responded to, and if it hasn't after x days then send the reminder. You are looking at 3 flows: it is a common situation at our company.
Don't make life difficult for yourself by trying to work out how to combine flows, just create as many flows as you need.
Rob
Los Gallardos
If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.
Hi @RobElliott
Thanks for you reply and I must admit I do try and make things more complicated then they should. As you have gathered!
I'll create a separate Flow for the reminder.
I've created this Reminder Flow. Using the SP column 'Status' as the condition.
If this does not meet the condition 'No' then a reminder email will be sent out.
Do I need to add any Expression into the Filter Query field?
Also if I just want to limit the number of reminders to be sent how would I do this. Example if not replied after 2 reminders then stop sending??
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