Email Tracking

[Curtis]

I have created one succesful Email Tracking Flow and am on to my second. I have ran into a road block on this second flow, when i go to test the flow it says outlook takes 2s and for the add a row into a table never performs. I am looking for assistance on what steps do I need to take to fix this issue.

[ScottShearer]

@Curtis 

Can you post a screen shot of your Flow?  That will make it much easier to assist.

[Curtis]

@ScottShearer  please click the links below. 

Northwood Communication Log

When I Test FLow

[Curtis]

@ScottShearer 

I work in the property management industry, specializing in HOA management.

My company currently manages 30 associations (4000+ doors); the end game is to create a commmunication log for each association. At this time I am trying to figure out the most efficent way to create these logs.

Q1. Is there a way to create a flow by having a list of emails on an excel document?

      My thinking is I would have a list for each HOA and any email that is sent or recieved would check these lists to see if that email is on one of the list and if the email is on one of these list it would be added to the respected communication log.

[v-zhos-msft · Accepted solution]

Hi @Curtis ,

Does the issue still exist?

I have made a test on my side, it doesn't has the issue you have mentioned.

Best Regards,

Community Support Team _ Zhongys

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

@ScottShearer Hi Scott, similarly i have created an email tracker to track all emails coming to specified folder in my inbox and add it to a MS list, but the problem im facing is after inititial conversation of an email, if anyone replies to it. there will be an duplicate entry getting created in the MS list. so how can i avoid the duplicates here.

[Bilal2423]

Use trigger condition from settings of the flow

[Bilal2423]