Hey @Sunayana8
As you mentioned that you want to notify the user when a record is assigned to them, you can use the when a record is updated trigger:
This runs when the record is updated and only the owner of the record is modified. Gets the owner detail from the user entity and sends an email. Note that the Primary Email attribute from the user entity is the one that holds the email of the user.
Hope this Helps!
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I want to create a Microsoft Flow that notifies a user whenever he/she has been assigned a record.
I have created a flow on update of appointment entity when ownership of record changes user will notify with the subject.
I am facing the issue, every time when ownership changes i only getting notification of who it assigned to.
The flow i have created is mentioned below snapshot
As flow new to me , i am not able to understand how to get the owner of the record.
i have tried to use office 365 user action as well to get the user record, but i getting error user has not found.
Can anybody please help me?
@yashag2255 @faustocapellanj @Sunayana8
Thanks in advance..!
Regards,
Dewashish
Hi @yashag2255
I'm using the same flow to send notification when assignment happens. but I notice that the flow can't be triggered when user click the "Assign" button for the entity.
I'm not sure how it happens, maybe this system level button doesn't call the Update method of the Entity.
May I know if you have any idea about this? Thanks in advance!
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