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Anonymous
Not applicable

MFA

We just added MFA login to our system. Now the flow, which worked perfectly before, does not work. We get a "broken Connection" error. Has anyone else experienced this problem? Any help would be appreciated.

 

Sue

1 ACCEPTED SOLUTION

Accepted Solutions
v-yamao-msft
Community Support
Community Support

Hi @Anonymous,

 

From which connector do you get the error message?

 

Please try to refresh and update the connection, or you could also remove the connection try recreate to see if it will work.

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
v-yamao-msft
Community Support
Community Support

Hi @Anonymous,

 

From which connector do you get the error message?

 

Please try to refresh and update the connection, or you could also remove the connection try recreate to see if it will work.

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

This is crazy, the MFA was activated in our state  but not in the other states.  I can honestly say I have extreme dislike for this new feature! 

 

 

Thanks for your suggestion,

Sue

Anonymous
Not applicable

Working great now. It was originally installed incorrectly and has been fixed.

 

IvakaVT
Frequent Visitor

I have the same issue.

 

So I ask our Admin to disable MFA only for my account and everothing start work for some of my colegue, but I have 3 other colegues for wich this doesnt want to work and I cant undestand why. My flow is trigered from PowerApp application that I wrote and works fine until the step when must send email with pdf genereted protocol to customer.

 

IvakaVT_0-1679328422622.png

 

The error is:
 

No# 401

"Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and office365 is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: aadcertificate. Correlation Id=ee70f2cc-3e9f-4e64-8a58-5130a16303b8, UTC TimeStamp=3/20/2023 3:24:10 PM, Error: Failed to acquire token from AAD: {\"error\":\"invalid_grant\",\"error_description\":\"AADSTS50173: The provided grant has expired due to it being revoked, a fresh auth token is needed. The user might have changed or reset their password. The grant was issued on '2023-02-27T19:10:54.8726367Z' and the TokensValidFrom date (before which tokens are not valid) for this user is '2023-03-17T14:13:32.0000000Z'.\\r\\nTrace ID: 923839fe-0b3f-4405-ab64-2dba39fc4200\\r\\nCorrelation ID: ac8cb30f-172c-4862-8f90-27b44bf83bb8\\r\\nTimestamp: 2023-03-20 15:24:10Z\",\"error_codes\":[50173],\"timestamp\":\"2023-03-20 15:24:10Z\",\"trace_id\":\"923839fe-0b3f-4405-ab64-2dba39fc4200\",\"correlation_id\":\"ac8cb30f-172c-4862-8f90-27b44bf83bb8\",\"error_uri\":\"https://login.windows.net/error?code=50173\"}']"
    }

 

I try several times to Sign out from everyware me and these 3 colegues but this doesnt help.

I several times check my flow and Fix connections after my Sign-Out from Everyware but this doesn't help too.

 

IvakaVT_0-1679329325981.png

 

For some reason I have 3 connectins in the secondary click menu, but only one work for me and 3 colegues, but not work for the rest.

 

IvakaVT_1-1679329433658.png

 

😞

I make all of my colegues co-owner of the flow and share with them the workflow - no change 😞

 

Can anyone help??

What will happened if I delete all connection from power automate?

Do I need only to reconnect them in the Workflow or must add again in the powerapp application too?

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