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jsia
Advocate II
Advocate II

Microsoft Flow Planner Referenced User or Group is not found

I created a simple flow to create a task when a task is created in another bucket.

Works ok except i get Referenced User or Group (***@*********.COM) is not found when I try to insert an assigned To user ID value.  When I try to type the first few letters, no established users pop up like in other flows so I have just typed in the email address as it seems like it would take that but no luck.

 

Anyone come across this or have an idea for me?

5 REPLIES 5
v-yuazh-msft
Community Support
Community Support

Hi @jsia,

 

Could you please share a screenshot of the configuration of your flow?

Do you have problem create a planner task and assign it to a user?

 

I have made a test on my side and don't have the issue that you mentioned.

Please check if you have fill in the correct email address in the "Assigned User Id" field in the Create a task action.

 

The screenshot of my flow as below:

Capture.PNG

 

The flow would run successfully as below:

Capture.PNG

 

Best regards,

Alice

GabrielStJohn
Community Champion
Community Champion

Hey, @jsia!

Thank you for posting on the Flow Community Forum! It appears as though @v-yuazh-msft would like some more information in order to further assist you properly with your issue. Please share any additional information that was requested in order to decrease the amount of time that it will take for you to be assisted!

Thank you for being an active member of the Flow Community!

-Gabriel
Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager



jjain
New Member

I am facing same issue.

 

Do we know whats missed here ?

Hi @v-yuazh-msft I am also having this issue - but I am trying to create a task from an email and the user it is not finding is me?

Here is the screenshot of the flow,

Screenshot 2020-02-22 at 14.57.41.png

 

and then what happens when I run the test.

Screenshot 2020-02-22 at 14.56.57.png

 

Screenshot 2020-02-22 at 14.57.07.png

 

Any ideas?

Hi Alice,

 

I did exact the same thing like you and it worked for several months. But now sometimes the flow works and sometimes I get the error message that was posted by @jsia at the top of this post. It's weird because I change nothing between the attempts where it worked or where it failed.

Is there any solution for this?

Best regards,

Timo

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