Move Email (V2) not working for me

[Anonymous]

Hi

I am trying to move an email to another folder after its attachment has been added to SPO. Flow correctly adds the file to SPO but I cannot get the Move email (V2) action to move the email to another folder within the same o365 mailbox.

The Mailbox is a shared mailbox and I have permissions to it.

I get the following error:

InvalidTemplate. Unable to process template language expressions in action 'Move_email_(V2)' inputs at line '1' and column '2782': 'The template language function 'encodeURIComponent' was invoked with invalid parameters. The parameter at index '0' cannot be converted to URI component.' 

I have added the Move email(V2) action both within an 'Apply to each' action and also at the end of the flow, neither work when I use the test option from within flow.

If I use Move email (V2) in the apply to each action, I am able to select 'current item' in the message ID, but I don't see current item if I apply a different action later in the flow, i'm only able to select message ID, but issue is both do not work.

Thanks

[manuelstgomes]

Hi@Anonymous 

Can you please share the history with the actions open so that I can take a look on what may be happening?

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Cheers
Manuel

[Anonymous]

Thanks, below are the errors

[Anonymous]

[manuelstgomes]

Hi @Anonymous 

For what I see Outlook cannot find the email based on the ID that you're providing.

Can you please check that you're using the ID that is provided from the "When a new email arrives in a shared mailbox"?

You can move the action outside the "Apply to each" since you won't be moving the files multiple times.

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Cheers
Manuel

[Anonymous]

Thanks

The second snippit shows the action is outside the 'apply to each'... how do I check the ID is correct, as all i've done in the action outside of the 'apply to each' is selected the message id from add to dynamic content.

I've just noticed, as a test I created another folder, apart from the standard archive folder, and this folder does not appear, which leads me to believe the 'move email (V2)' is looking at the user accounts mailbox and not the shared mailbox... how do I get the action to point to shared mailbox please?

Unless you think its something else?

[manuelstgomes · Accepted solution]

Hi @Anonymous 

Indeed move only targets your own account not the shared mailbox.

There's no action to do what you need in shared mailboxes. The only workaround that I see is that you move to a folder in your own mailbox and then use Outlook rules to move it back to the shared mailbox, if you have it configured it in Outlook.

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Cheers
Manuel