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Problem in Environment - User roles and Permission Sets

When I go into my environment, I get "Something went wrong, Please Try again later" on User roles and Permission Sets screens.  I cannot create a new role or a new perm set. 

6 REPLIES 6
v-micsh-msft
Community Support
Community Support

Hi DeanGross,

 

Which Environment that you are trying to make changes with?

Please check to see if your account has been added to the Environment Admin under Environment Roles, if there is no user account added there, then when we try to create new role or new permission set, it will generate the error message.

By default, the defualt Environment has no Environment Admin added, please login with Global admin, check the Environment Admin Role first.

Once added, then we could manage the Environment with the configured Admin account.

27.PNG

"

With the introduction of environments, we are launching the PowerApps admin center, where you can manage all of the environments that you have created or to which you have been added to the Environment Admin role.

"

See more information:

Environment Administration

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks, i have confirmed that my account is in the Environment Admin role. However, i am still getting the error below.

PowerAppsUserRoleError.png

 

 

Hi DeanGross,

 

Apologize for the late response.

Have you tried to create a new Environment, then manage the items?

If not, then please take a try to create a new environment and then check to see if issue insists.

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

This same problem occurs in every environment. It appears to be caused by some type of issue with the Bluecoat proxy and/or firewall settings. I can't find any infor about what ports and ip addresses need to be allowed.

Hi DeanGross,

 

Sorry to hear that.

 

Please also take a try to create new database before you add the permission or user sets. Refer to the following thread for more information:

 

CDM: Needs to limit access

In addition, regarding the ports, the following article shares some information:

Understand on-premises data gateways for Microsoft PowerApps

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks but neither of those suggestions solve the problem. I created another test environment with a new database and I cannot add anyone to the the Environment Roles. The people picker does not resolve any names.

 

I do not have an  on-premises gateway installed, so I don't think the 2nd link is relevant or applicable.

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