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Receiving "To access the admin center, upgrade your plan." message when accessing Admin Center

Hi,

 

I'm an Office 365 Admin connecting through my E3 license, and I'm receiving a "To access the admin center, upgrade your plan." message upon attempting to launch the Flow Admin Center (PowerApp as well). I was under the impression that my O365 plan should grant me access to the Admin Center. Is this a problem or an expected result necessitating an upgraded Flow plan?


Thank you! 

 

5 REPLIES 5
v-yamao-msft
Community Support
Community Support

Hi Copertjc,

 

I am also using E3 plan, when I access the Admin Center, I don’t get any message likes yours. I can create flows and run the flows. Could you use Microsoft Flow as normal?

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Mabel,

 

Thank you for confirming that you do not receive that message when connecting through your E3 license. It seems as though I'm otherwise able to use Flow as expected, however I'm not able to login to PowerApps at all. I will open a support case with the 365 team to investigate further.

 

Thank you for your help!

 

Regards,


John

Hi Copertjc,

 

Thanks for your reply and understanding. Any time you got issues with PowerApps and Microsoft Flow, please feel free submit your issues here, we are always ready to help.

 

Best regards,
Mabel Mao

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

I recently started to experience the same thing.

 

I'm an E3 user and had access to the Flow Admin Center before and have the ability to click on Flow Admin through our O365 Admin Center.  When I click on the Flow from the Admin Center or through my Flows I get the error "To access the Admin Center, upgrad your plan".  Not sure what needs to change and my co-worker isn't experiencing this same issue and we have the same rights..I actually haev more than her.

 

I created a ticket with Microsoft about this and have yet to touch base with them, so I'm curious if you had a resolution to this.

 

 

 

Hi!

 

Yes, MS support did finally resolve my issue through email. If I remember correctly they had to reset my specific license by escalating it to the Flow team. The general support wasn't able to resolve through having me temporarily switching to E5 and back, but once it was escalated to the PowerApps/Flow support team, they were able to reset my license.

 

I hope this helps. Please let me know if I can provide any further info.

 

Regards,

John

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