Send email when submitting form

[robodan]

I created a basic Flow to send an email to myself when somoene submits a Form I have created. 

When I tested the Form submission myself by clicking on the link in the share button on the Form itself, the email arrived to me perfectly. When I sent the Form to a colleague to test for me, I did not get an email, nor has the FLow ran accoring to the Run History.

Does the other user of the Form need to have a FLow license? Or have I done something to the flow that means only I can send an email?

[ScottShearer]

@robodan:

Did you check the Form responses to verify that the user actually submitted a Form?

Can you verify that you don't have the Flow turned off?

Scott

[robodan]

Hi Scott, thanks for the response 🙂

Yes I did check and the user submitted 2 forms, I have 5 in there now altogether. The first 2 I created myself, the 3rd was when I set up the Flow, of which I got an email, and then the 4th & 5th are the other users responses.

Now the email that did get through to me was received after I pressed Test Flow and selected ' I will peform trigger myself' this then worked perfectly so I saved the flow and asked my user to test.

How do I ensure the Flow isnt turned off? I cannot see that option.

[robodan]

Ok so the 2 emails have just come through, it took a while, around 45 mins & I also had the test button pressed too!

Is 45 mins around the right time (free plan) or was it due to me having the test flow button open?

I will get my user to send an other test I think

[ScottShearer]

@robodan:

To see if a Flow is turned on, click on the Flow to go to the properties page - where you see the run history.  See my screen shot below.

I believe that 45 minutes is a long time even for a free license - I would keep testing to see if that is an  isolated event.  Having the Flow open and testing should not have an impact.

  

Scott

[robodan]

Thanks for the info, I can confirm the Flow is turned on.

I have requested another submission is done, maybe I was being too hasty and 45 mins to an hour is just how long it will take. For this particular Flow that is fine but it is worth considering for any future one.

[v-bacao-msft]

Hi @robodan,

I did a test on my side, basically as soon as the user submitted the content, I can receive the corresponding email immediately.

Best Regards,

[robodan]

I am getting the emails now, but its taken a number of hours to come through?

Its not an urgetn issue at the moment so I will monitor it over the next few weeks.