Update Item Action Failing: Status: 400, Message: Exception from HRESULT: 0x80131904

[Anonymous]

I have a Production Power Automate workflow that has been running successfully since August 2023.

There have been no recent changes to the flow or the associated SharePoint list.

Suddenly on the morning of Oct 18, 2023 (9:02 AM Arizona time) I begin seeing workflow runs Fail.

I investigate and find that they are all failing at the same SharePoint Update Item action.

This Update Item action has worked successfully since the workflow went live in August.

As a test, I remove the action and re-submit the item.

This time it fails at the next Update Item action it encounters.  An update action that has always worked previously.

All of the failed workflows have the same (or similar) error message at the point of failure.

    Exception from HRESULT: 0x80131904

       clientRequestId: d15a1951-4a50-46a9-8f20-ffdd914e8075

       serviceRequestId: d15a1951-4a50-46a9-8f20-ffdd914e8075

{

  "status": 400,

  "message": "Exception from HRESULT: 0x80131904\r\nclientRequestId: d15a1951-4a50-46a9-8f20-ffdd914e8075\r\nserviceRequestId: d15a1951-4a50-46a9-8f20-ffdd914e8075"

}

Note:  Only the clientRequestId and serviceRequestIds were different between the error messages

The SharePoint Online list only has 163 items in it.

There have been no changes to any of the columns in the list.

Fields that are updated are the InstanceURL,  Status, WFState, TriggerWF, and Workflow History, etc., which are Single Line text or Multi Line text fields.

The workflow has previously been able to update the SharePoint list.

There are about 150 workflows running at the present time against items in the SPO list.

Does anyone have any idea what might be causing this issue?

[lcncoccia]

Hi dear, probably the problems you have depending from a loop on this flow, infact when you tray to update the list, you wave a new interrupt with a Flow and you are open a continuos loop, can you tray to stop the loop with conditional function before the update like this. I hope can help you to solve the problems. BR

[Anonymous]

Replied to MS Support.  Gave them the info about the error.  Gave them link to this thread.  Waiting to hear back from MS Support.

I was able to Resubmit the failed flow runs, but I had to do it twice.  First resubmit, the flow failed again.  Second resubmit, and the flow ran.  At the moment, the issue seems to be resolved.  Will continue to monitor my flows.

[JimMoncrieff]

This resubmit...failed...resubmit again process fixed our failed flows. Other flows have triggered and successfully run since earlier today (11am PST).  Will continue to monitor and update if this changes. Thanks all!

[nghialx]

any update ? to day i created new item and flow run successfully. But when i try resubmit the flows that failed earlier, it still failed with same error

[Anonymous]

When I resubmitted the Failed flows, they failed again at same place with same error on the First Resubmit.  But I then Re-Resubmited (second resubmit) and my Flow then ran successfully (or are still running as expected).

[Anonymous]

Reply from MS - (MO682290)

"There is currently a service incidence regarding Workflows and Lists in multiple services. You can confirm it on the service health center. The issue is currently being investigated and we are working to resolve this."

"Thank you for your patience and understanding."

[Anonymous · Accepted solution]

Link to the MS Advisory (MO682290) on this issue
https://portal.office.com/adminportal/home?#/servicehealth/:/alerts/MO682290