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Ways around sending an approval to someone outside the security group

Hi all,

 

Hoping someone might be able to offer a suggestion to an issue i'm having.

 

I spent a while building a flow that is meant to send an approval request to an "unknown" email. 

Essentially the flow triggers from MS forms where a user will add their manager email in a field. The flow is then meant to send the manager an approval email. Having run some tests, the flow fails with an error message stating the approver is not part of the security group. 

As this was intended to work across multiple organisations, who will not be part of the same security group and our IT team will not add each security group to ours, I need to see if there is an alternative method I could use instead. 

 

I'v been informed I can request specific users to be added but as these users as "Unknown" at this moment in time, that option is not really viable. 

 

I just need to know whether to drop this challenge or indeed if there is a work around. 

1 ACCEPTED SOLUTION

Accepted Solutions
SpongYe
Super User
Super User

Hi @Stevobh1 

 

Did you look to see if the environment is actually secured using a Security Group?  Adding them to the Security group is only required if the environment is actually secured using a Security Group.  Not all environments are.  But if they are then yes the user needs to be added to that group.  Here's an example of one of my environments that is secured using a group.  When I've seen the error you reference this has been the issue in my environment.

SpongYe_0-1718646227374.png

Source: https://powerusers.microsoft.com/t5/Using-Flows/Approvals-connector-facing-UserNotMemberOfCdsSecurit...

 

If you have any questions or feedback, please let me know. Have a great day! 😊

-----------------------
PowerYsa Power Platform Enthusiast [LinkedIn] | [Youtube| [My blog]

I love to share my knowledge and learn from others. If you find my posts helpful, please give them a thumbs up 👍 or mark them as a solution ✔️. You can also check out my [@PowerYSA] for some cool solutions and insights. Feel free to connect with me on any of the platforms above. Cheers! 🍻

 

 

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2 REPLIES 2
SpongYe
Super User
Super User

Hi @Stevobh1 

 

Did you look to see if the environment is actually secured using a Security Group?  Adding them to the Security group is only required if the environment is actually secured using a Security Group.  Not all environments are.  But if they are then yes the user needs to be added to that group.  Here's an example of one of my environments that is secured using a group.  When I've seen the error you reference this has been the issue in my environment.

SpongYe_0-1718646227374.png

Source: https://powerusers.microsoft.com/t5/Using-Flows/Approvals-connector-facing-UserNotMemberOfCdsSecurit...

 

If you have any questions or feedback, please let me know. Have a great day! 😊

-----------------------
PowerYsa Power Platform Enthusiast [LinkedIn] | [Youtube| [My blog]

I love to share my knowledge and learn from others. If you find my posts helpful, please give them a thumbs up 👍 or mark them as a solution ✔️. You can also check out my [@PowerYSA] for some cool solutions and insights. Feel free to connect with me on any of the platforms above. Cheers! 🍻

 

 

Thank you for your insight. 

I have asked our IT team as i'm unable to see this. But if it is, what are the options to creating a new environment that isn't secured by a security group. 

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