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Anonymous
Not applicable

What happens when user leaves organisation to PA flows, answers are unclear.

‎07-06-2021 03:24 AM

I've read:

What happens to the flow if flow owner leave the o... - Power Platform Community (microsoft.com)

But it's not clear on what to do. I've shared ownership with others thinking that this will make the flows carry on. Apparently it won't.

It mentions that I need to 'clone it and share with service account'. That's not clear.

Does it mean make a copy of it and then share with someone in M365 global admin?

Why does it need to be copied? Two flows will run at the same time then!

Need some clear answers, if anyone has them.

Thanks!

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annajhaveri
Most Valuable Professional
Most Valuable Professional

‎07-07-2021 04:06 AM

@Anonymous  the flows should be shared with service account and the flow should be using service account in the all connections that flow requires, if these two things are done then even if the user leaves the organization and user's account is deactivated, the flow will still work.

Regards,
Anna Jhaveri

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Anonymous
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In response to annajhaveri

‎07-07-2021 04:12 AM

Thanks that's a bit clearer. The connections is something that wasn't mentioned as well, so thanks for that. I guess the best course of action is to clone the flow, share with a Service account, and reconfigure the connections on the copied flow. When it comes to reconfiguring the connections, I'm presuming the Service Account holder would need to type in their usercode and password for their account? So for example: In the cloned flow delete the connections associated with my account, then ask the Service Account holder to add the necessary connections to the flow? Can you clarify that this is the best course of action or refer me to some docs that go into a bit of detail about this? 

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gillessylvestre
New Member

‎09-27-2022 09:55 AM

A bigger problem is when you have to change the service accounts password when an adminstrator is leaving the company. 

 

The first thing you will want to do is to change all administrative or service accounts password.

 

We have hundreds of flows and reports and all the connections are handle through service accounts. One for SharePoint, One for Power Automate, one for Power BI, etc.

 

How do you handle that situation? It can certainly not be to manually reconnect hundred of flows and reports everytime you need to reset a password, is in it?

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Cliffferton
Advocate I
Advocate I

‎06-01-2023 10:13 AM

Yep, seems like the Power Platform isn't really meant to be implemented at scale...

 

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