flow sends file to SharePoint

[sammary]

I'm having an interesting discussion with the people that support the infrastructure at my company that I could use some help with.

I have a flow that watches an Outlook mailbox. When an email arrives, the flow decides if there is an attachment and if there is it will download the attachment to SharePoint. If there is no attachment the body of the email is downloaded as a txt file to SharePoint. The flow is working perfectly.

Where the problem arises is when the flow sends the file to SharePoint. The file can appear hours later or even days later.  The files I'm sending to SharePoint all have the current, local time as part of their name. In other words, I know exactly when the file is created. What I don't know and need to know is when does Power Automate send the file? Does it send it immediately or does it place it in a queue to be sent at a later time/date?

My company does not have a Microsoft support contract and the infrastructure company will only support applications included in Microsoft 365 Business Standard. So, I'm kind of stuck in a hard place regarding troubleshooting this issue. Any help would be greatly appreciated.

Thank you

[Nived_Nambiar]

Hi @sammary 

Sorry i could not follow up earlier regarding this - well file should be created within few seconds itself after action is completed successfully. It quite strange why it is taking time- may be file size is big ?

@abm  @ManishSolanki  - do you have any thoughts on this ?

Thanks & Regards,

Nived N 🚀

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[sammary]

No worries Nived. The files are generally under 200K, not large. so I don't think that is the issue. It would be great to be able to find a timestamp associated with the file being sent to SharePoint

[abm]

Hi @sammary 

Could you please post a screenshot of your flow?

Thanks

[abm · Accepted solution]

Hi @sammary 

Thanks for providing the screenshot. That create file is immediate in SharePoint. Power Automate is using that connector and the creation of the file is happening in SharePoint itself, behind the scene it is using the SharePoint API to do this job. 

In your case clear the cache and see the file appears or not. Most likely its an issue with the SharePoint cache.

Thanks

[sammary]

That is what I thought was happening, thank you for clarifying.

What cache are you referring to and how do I clear it? Can I clear it via code so the problem doesn't reoccur?

[abm]

Hi @sammary 

First try private browsing and see if that helps. 

See this discussion here.

Clear Sharepoint Server Cache - Microsoft Q&A

How To Clear Sharepoint Cache? (softkeys.uk)

Thanks

[sammary]

All good options unfortunately I don't have access to the server or admin access.