D365 Instance with Power App licenses only

[joshreeves10]

Hi,

Can anyone confirm if a Tenant only has Power App Per User licenses (no D365 first party app licenses) is the following achievable?

1) If we create a CDS environment that has Dynamics 365 apps enabled, but do not install any of the apps that are available in the selection, can we build a custom model driven app only, without the worry of having to migrate to a new environment if we wanted to deploy D365 Sales for example? 

Unfortunately, this isn't something you can test with trial environments.

2) Also, within this environment, without D365 Sales installed, are we able to leverage the opportunity and lead entities? Given that they do not appear to be restricted entities? Or do we need to have Sales Hub installed?

Thanks in advance 🙂

[EricRegnier · Accepted solution]

Hi @joshreeves10,

1. No. If you enable D365 apps, and do not select any D365 apps then it's the same behaviour as not enabling D365 apps. You can still build model-driven apps but you won't be able to install D365 apps later on. You would need to open a Microsoft Support Ticket to install D365 Apps and that's subject if they agree to upgrade your environment. I heard (but can't confirm) that in the future we should have the option to enable D365 apps on an existing standard CDS.
2. If D365 Sales app is not installed then you won't have a Lead and Opportunities nor the Sales Hub. You would to create those from scratch 

Hope this clarifies a little...

[joshreeves10]

Brilliant, thanks for clarifying this @EricRegnier

[joshreeves10]

Also @EricRegnier, in theory could you therefore have one Sales license and the remaining users on power app per user licence or power app per app licenses to create a custom model driven app that uses leads, opportunities, accounts and contacts?

[EricRegnier]

Yes but those Per App per User users won’t be able to access the sales entities. Consider maybe the Sales Team Member license if those users only need basic functionality: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/sales-team-member

[joshreeves10]

Thanks for the clarification on this @EricRegnier. So in essence you cannot access lead or opportunity entities with just a power app license, even if the sales solution is deployed into your CDS environment.

The bit that has confused me is that opportunity and leads are not categorised as restricted entries unlike entities such as goals, SLA’s etc...

[EricRegnier]

Based on the licensing guide, only per app or per user license would only have readonly access to these entities... Even though they're not explicitly listed (the page is outdated btw) they are definitely D365 Sales entities. 

Licensing guide: https://go.microsoft.com/fwlink/p/?linkid=2085130

[hubertg]

Hello,

I need to confirm something related to this post, I prefer to clarify in this question and not open a new one.

The licensing approach that dynamics 365 has for its entities in the licensing guide is really clear, and I agree with you on sales entities. "Quotes, products, etc." They require a D365 license, but I have a problem, I need to validate this but I don't know how.

Actually I have a sandbox environment with only 1 d365 sales license, the rest of the licenses are Power Apps Per App Baseline Access, if I access a driven model that creates quotes with a user with only Power Apps license, the user you can create the quote without any hassle. I need to confirm when or how to verify access to entities based on user license because it is not really restrictive using apps. How MS is going to validate the license based on the entities.

Thank you.

[SmartImpJohn]

The Dynamics 365 Licensing guide under multiplexing states the following:
"Dynamics 365 applications use Dataverse capacity and features to store and secure data. Power Apps users who have a Power Apps license may use custom applications to access (that is, create, read, update or delete) any Dynamics 365 non-restricted table in the Dataverse. However, Power Apps users and devices that need to create, update, or delete data in Dynamics 365 restricted tables must be properly licensed for Dynamics 365. For more details on Dynamics 365 restricted tables, see Restricted tables requiring Dynamics 365 licenses - Power Apps | Microsoft Docs."

So in essence PowerApps users have the rights in a custom app to access Dynamics entities for CRUD ops provided they are not Restricted Entities.  If you need access to a restricted entity such as KPIs or Goals you need the full license.

[mk11232]

@SmartImpJohn is correct and the updated April 2024 guide make this a bit easier. Sales Hub (and Customer Service Administration) is pre-installed on all new environments which installs all dynamics tables. You can make custom apps that access all tables except those platform-restricted and listed here: Restricted tables requiring Dynamics 365 licenses - Power Apps | Microsoft Learn

If the table is not on that list, your custom app can fully CRUD access them, including leads, opportunities, etc. For us this is great as we only need per-user license for our premium custom connectors which is much cheaper. Only the sales manager needs the actual sales enterprise license to setup some automation and queues but our custom app users get access to all the benefits.