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Rosie
Helper V
Helper V

business rule not updating field

‎02-14-2023 01:09 PM

Hello,

I have set up a business rule on a table for an Entity to change the value of a field.

It is not working, is there a way to trouble shoot this?

 

The business rule:  To fit = 0, Set Order Status to Fitted.

Rosie_1-1676408797552.png

Rosie_3-1676408858589.png

Rosie_4-1676408875596.png

 

The example, To fit = 0, the Order Status column should be updated to Fitted.

Rosie_0-1676408689939.png

 

Thanks

Rosie

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Fubar
Multi Super User
Multi Super User

‎02-15-2023 02:26 PM

@Rosie it used to be documented (don't know why it isn't now).  Thing to remember is that a calculated field is only a display field it does not store the value, it recalcs it each time the field is read not when the inputs to the calculation change (i.e. there isn't a change event for the business rule to pickup when an input changes as the input change doesn't change the calculated field, [the reading of the calculated field recalcs based on its inputs]).

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thomasfnorthrup
Resolver III
Resolver III

‎02-14-2023 01:15 PM

Hello, thanks for reaching out. 

Is this editable grid on a dashboard? Business Rules scoped to Entity will not fire on an editable grid on a dashboard. Link below for details. 

Create model-driven app business rules and recommendations - Power Apps | Microsoft Learn

Please mark as a solution or give kudos if this helped. 

Have a great day!

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Rosie
Helper V
Helper V
In response to thomasfnorthrup

‎02-14-2023 01:43 PM

Hi,

No I was just showing what the values for the record are in the table.

The To Fit is a calculated column.

The table is used in a Model Driven App and a Canvas app.

 

Thanks

Rosie

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Mira_Ghaly
Multi Super User
Multi Super User

‎02-14-2023 02:45 PM

@Rosie 

Make sure Business rule is published and the 2 fields are added on the form , also if this does not work , for troubleshooting purposes if you have more than one business rule please disable all and start enabling one by one and test as there might be another business rule that might be causing this issue to happen.

 

Also make sure of the BR is set to entity so it runs if the change is happening somewhere else other than on the form level.

 

 

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

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Rosie
Helper V
Helper V
In response to Mira_Ghaly

‎02-14-2023 02:52 PM

Hi @Mira_Ghaly ,

So the field have to be on a form for the rule to work?  But they don't have to be only edited through the form?

 

Thanks

Rosie

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Rosie
Helper V
Helper V
In response to Rosie

‎02-14-2023 02:55 PM

Sorry @Mira_Ghaly , it already exists on a form.

Rosie_0-1676415326204.png

 

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Mira_Ghaly
Multi Super User
Multi Super User
In response to Rosie

‎02-14-2023 02:56 PM

@Rosie 

Yes for both questions if the field is not on the form the business rule will not work.

 

Yes if you edit as well through power automate and the business rule scope is set to entity then the business rule will still fire.

 

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

Blog: here
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Mira_Ghaly
Multi Super User
Multi Super User
In response to Rosie

‎02-14-2023 03:18 PM

@Rosie 

I can't see order status on the form.

 

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

Blog: here
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Rosie
Helper V
Helper V
In response to Mira_Ghaly

‎02-14-2023 08:04 PM

Hi @Mira_Ghaly 

I have now got both fields on the form but it is still not working.

Do you have any more suggestions?

Rosie_0-1676433728385.png

 

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Fubar
Multi Super User
Multi Super User

‎02-14-2023 08:58 PM

After creating/making a change to a business rule make and activating it, when you go to your App make sure you clear your browser cache ( ctrl + f5 )

 

Are you trying to trigger it on change of a Calculated Field/Column? 

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