cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
wyattdave
Responsive Resident
‎04-19-2024 05:22 AM

One Minute Fixes - Outlook Trigger Not Firing

There are many reasons a Outlook trigger wont find but I have found a common issues when promoting flows from Dev to Test.

 

The issue is caused by a quirk in how Microsoft has setup the trigger.

 

By default the trigger folder is set to 'Inbox', and when you peak the code you see the parameter is 'folderId' and the value is 'Inbox'.

wyattdave_0-1713528060461.png

 

But when you select a file through the folder picker the 'folderId' value becomes a GUID.

wyattdave_1-1713528185260.png

 

Selecting GUIDs through a display name is common is Power Automate and not particularly an issue, except in this case it is inconsistent. Because if you now select the Inbox from the folder picker the 'folderId' value is no longer 'Inbox', but a GUID, which is specific to this mailbox. Meaning it will not work when promoted to test with a different mailbox (as the Inbox has a different GUID, causing the trigger condition not to be met).

wyattdave_2-1713528385422.png

What's even worst is there is no visible way to see that trigger is using a GUID instead of path without peaking the code.

 

To fix it simply click into the 'Folder' input box, delete everything and then type 'Inbox' back in.

wyattdave_3-1713528547315.png

And this works not just for 'Inbox' but any folder, even custom ones. You can even do the same with sub folders, by adding the parent folder and a /

wyattdave_4-1713529124914.png

 

The key thing is to never use the folder picker, always type in the folder you want. That way you can transfer between mailboxes and it will continue to work.

 


>----------------------------------------------------------------------------------------------------------------------------------------------
This is a series of short blogs designed to help find solutions for random problems before you ask, keep your eyes out for more

Fixing Redirect URLS: https://powerusers.microsoft.com/t5/Power-Automate-Community-Blog/1-Minute-Fixes-Handling-302-Redire...
Fixing Cant Call a Flow from a App: https://powerusers.microsoft.com/t5/Power-Automate-Community-Blog/One-Minute-Fixes-Can-t-Call-a-Flow...
Summing Up the Fields: https://powerusers.microsoft.com/t5/Power-Automate-Community-Blog/One-Minute-Fixes-Summing-up-a-fiel...


l also do long form and broader Power Platform blogs here https://dev.to/wyattdave

Comments
About the Author
  • Experienced Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Office 365, Azure, SharePoint Online, PowerShell, Nintex, K2, SharePoint Designer workflow automation, PowerApps, Microsoft Flow, PowerShell, Active Directory, Operating Systems, Networking, and JavaScript. Strong consulting professional with a Bachelor of Engineering (B.E.) focused in Information Technology from Mumbai University.
  • I am a Microsoft Business Applications MVP and a Senior Manager at EY. I am a technology enthusiast and problem solver. I work/speak/blog/Vlog on Microsoft technology, including Office 365, Power Apps, Power Automate, SharePoint, and Teams Etc. I am helping global clients on Power Platform adoption and empowering them with Power Platform possibilities, capabilities, and easiness. I am a leader of the Houston Power Platform User Group and Power Automate community superuser. I love traveling , exploring new places, and meeting people from different cultures.
  • Read more about me and my achievements at: https://ganeshsanapblogs.wordpress.com/about MCT | SharePoint, Microsoft 365 and Power Platform Consultant | Contributor on SharePoint StackExchange, MSFT Techcommunity
  • Encodian Owner / Founder - Ex Microsoft Consulting Services - Architect / Developer - 20 years in SharePoint - PowerPlatform Fan
  • Founder of SKILLFUL SARDINE, a company focused on productivity and the Power Platform. You can find me on LinkedIn: https://linkedin.com/in/manueltgomes and twitter http://twitter.com/manueltgomes. I also write at https://www.manueltgomes.com, so if you want some Power Automate, SharePoint or Power Apps content I'm your guy 🙂
  • I am the Owner/Principal Architect at Don't Pa..Panic Consulting. I've been working in the information technology industry for over 30 years, and have played key roles in several enterprise SharePoint architectural design review, Intranet deployment, application development, and migration projects. I've been a Microsoft Most Valuable Professional (MVP) 15 consecutive years and am also a Microsoft Certified SharePoint Masters (MCSM) since 2013.
  • Big fan of Power Platform technologies and implemented many solutions.
  • Passionate #Programmer #SharePoint #SPFx #M365 #Power Platform| Microsoft MVP | SharePoint StackOverflow, Github, PnP contributor
  • Web site – https://kamdaryash.wordpress.com Youtube channel - https://www.youtube.com/channel/UCM149rFkLNgerSvgDVeYTZQ/