Can't use Lauch edge, launch microsoft, launch chrome in Power Automate Desktop after windows update

[SoSo0]

Hi, 

I did a windows update (forced by my org) : November 14, 2023—KB5032192 (OS Build 22000.2600) - Microsoft Support

After which I couldn't run any workflow that has launch Chrome, launch edge, launch firefox. 

The browser launched but PA couldn't control it/ lost connection. 

I tried uninstalling and re-installing Power Automate Desktop.  I removed and added the browser's plugin. 

I followed the steps highlighted in this KB: https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-automate/desktop-flows/failed-to...

Versions used: 

Any suggestions? 

Error message: 

Correlation Id: 26db301e-1391-4a07-a921-2a885cbae9d9

Failed to wait for page to load. Page didn't load or lost communication with browser.: Microsoft.Flow.RPA.Desktop.Modules.SDK.Extended.Exceptions.InternalActionException: Failed to assume control of Firefox (Internal error or communication failure). ---> System.Exception: Failed to wait for page to load. Page didn't load or lost communication with browser.
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Runtime.Actions.LocalWebAutomationRuntime.ExecuteWebAutomationActionCore[T](IWebAutomationBrowser automationBrowser, WebAutomationOptions webAutomationOptions, Func`3 coreFunction, Predicate`1 successCondition)
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Runtime.Actions.LocalWebAutomationRuntime.LaunchNewBrowserHandleDialogueAndWaitForLoad(IWebAutomationBrowser browser, WebAutomationOptions webAutomationOptions, String browserName)
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Runtime.Actions.LocalWebAutomationRuntime.LaunchNewFirefox(String initialUrl, String firefoxTabTitle, String firefoxTabUrl, String dialogButtonToPress, LaunchNewFirefoxMode operation, LaunchWindowState windowState, AttachMode attachMode, Boolean waitForWebPageToLoad, TimeSpan waitForPageToLoadTimeout, WebPageCourseOfActionIfDialogAppears courseOfActionIfDialogAppears, Boolean clearCache, Boolean clearCookies, TimeSpan timeout)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Runtime.WebAutomationRuntimeRouter.Invoke(MethodInfo targetMethod, Object[] args)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Reflection.DispatchProxyGenerator.Invoke(Object[] args)
at generatedProxy_3.LaunchNewFirefox(String , String , String , String , LaunchNewFirefoxMode , LaunchWindowState , AttachMode , Boolean , TimeSpan , WebPageCourseOfActionIfDialogAppears , Boolean , Boolean , TimeSpan )
--- End of remote exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.Flow.RPA.Desktop.UIAutomation.Shared.Rpc.RpcDispatchProxy`1.GetRemoteResultOrThrow(ISerializer serializer, RPCMessage response, Type expectedResultType, Object additionalContext)
at Microsoft.Flow.RPA.Desktop.UIAutomation.Shared.Rpc.RpcDispatchProxy`1.Invoke(MethodInfo targetMethod, Object[] args)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Reflection.DispatchProxyGenerator.Invoke(Object[] args)
at generatedProxy_1.LaunchNewFirefox(String , String , String , String , LaunchNewFirefoxMode , LaunchWindowState , AttachMode , Boolean , TimeSpan , WebPageCourseOfActionIfDialogAppears , Boolean , Boolean , TimeSpan )
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.<>c__DisplayClass25_0.<LaunchNewFirefox>b__0(IWebAutomationRuntime s)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.ExecuteSafe[T](Func`2 action, TimeSpan timeout)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.LaunchNewFirefox(String initialUrl, String firefoxTabTitle, String firefoxTabUrl, String dialogButtonToPress, LaunchNewFirefoxMode operation, LaunchWindowState windowState, AttachMode attachMode, Boolean waitForWebPageToLoad, TimeSpan waitForPageToLoadTimeout, WebPageCourseOfActionIfDialogAppears courseOfActionIfDialogAppears, Boolean clearCache, Boolean clearCookies, TimeSpan timeout)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.LaunchFirefoxBase.<Execute>b__61_0(IWebAutomationRuntime s)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationActionBase.PerformWebAutomationWithLogging[T](Func`2 action, WebAutomationRuntimeLogData requestData, Func`3 resultData)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.LaunchFirefoxBase.Execute(ActionContext context)
--- End of inner exception stack trace ---
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.LaunchFirefoxBase.Execute(ActionContext context)
at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)

[ManishSolanki]

Hi @SoSo0 

Pls try reinstalling power automate browser extension as mentioned in the below link:

Install Power Automate browser extensions - Power Automate | Microsoft Learn 

Pls remember to enable it after reinstalling.

If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

Thanks

[SoSo0]

 Hi Manish,

i already uninstalled and reinstalled the extension and re-enabled and disabled it multiple times. 
i have also uninstalled and reinstalled the PowerAutomate desktop. No luck and that’s an issue with all browsers Edge, Chrome and Firefox. 

[dashort]

Experiencing the same problem currently, first noticed it about a week prior to your posting.  
Has anyone been able to address this issue?

[HSJT2021]

In my case, after the Power Automate Desktop update on 2024/2/15, I am unable to control Chrome in desktop flows executed from cloud flows.

However, I can control Chrome when the flows are executed manually.

This problem occurs every time after a PAD update.

Reinstalling the newest Setup.Microsoft.PowerAutomate.exe allows me to control Chrome again, but this is not a fundamental solution.