cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mgrachii
Resolver II
Resolver II

Failed to extract and deycrypt credentials and other weird errors.

Hi, We have some flows running in two Virtual Machines.

 

Since yesterday, we've been getting errors such "Can’t find target session." or "The expected number of binary chunks is different from the actual number of chunks."


So we realized there was a Power Automate update pending, so we installed it in both VMs, now we are getting this error "Failed to extract and deycrypt credentials."

 

Any ideas how to fix?

 

We haven't done any change in the flows or in the VMs, it just stopped working suddenly 😞

 

mgrachii_0-1665206027759.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
mgrachii
Resolver II
Resolver II

Hi everyone, what we ended up doing was totally uninstalling power automate from the machines, installing back, Chrome and Firefox extensions re-added and then we created totally new connectios to the VMs, since then the issue stopped happening. But there is a lot of comments from the last couple of hours so now it sounds like there might be a bug or glitch on PAD side!

View solution in original post

21 REPLIES 21

Install the previous version. May be the latest version broke something. 

jamweb
New Member

Same error message is happening with us.
We're obtaining a Secret from an Azure Vault, and passing it down to a PAD, where it is used. This issue is happening intermittently. 

jamweb_1-1686910154862.png

Some times the flow is working without issues, sometimes not. The same flow is working on just on VM.

 

The flow is straightforward just scheduled, getting the secret, passing it down to PAD

jamweb_0-1686910060273.png

And yes the error message itself has a typo: Failed to extract and deycrypt credentials.

Sam_VionA
Frequent Visitor

We're having the same issues across all automations as of yesterday. Doesn't happen every time, but too often. Is there a possible bug in the most recent release? 

YPBH
Frequent Visitor

Started to get the same error out of the blue. Any recommendations?

We started to get the same message around 9am today all flows before then ran fine, now getting this. Sam_VionA, have you figure it out yet?

Hi, did you ever find a solution to this problem? For reasons unknown we see this same issue across multiple VMs, intermittently. It just started recently for a set of desktop flows that have run fine previously.

mgrachii
Resolver II
Resolver II

Hi everyone, what we ended up doing was totally uninstalling power automate from the machines, installing back, Chrome and Firefox extensions re-added and then we created totally new connectios to the VMs, since then the issue stopped happening. But there is a lot of comments from the last couple of hours so now it sounds like there might be a bug or glitch on PAD side!

PIXOT
Regular Visitor

Code was running flawless until today. Exact same issue. The strange part is that I have "On Error Block" that will automatically send email notification with the exact line + screenshot when the error is happening, and I have not received anything from it.

Same here, maybe the bug is related to the block? Because it has not run at all and left of the apps open on one of my VMs, but the other one is working and thus far reported no issues.

OkanAT
Super User
Super User

Had this problem yesterday, I manually updated Power Automate Desktop on VM. Then I noticed, the extension wasn't downloaded... Or there was a problem with the Extension, I recommend to check it out because it gave me some weird message that the Extension might not be safe which caused it to not run browser automation (in my case). 

 

Furthermore, because I had to update PAD, somehow this happened at the same time when Outlook activities didn't work because some privacy/usage settings that were turned off automatically. 

 

Seems like every some Update or so theres something going wrong?

davidmitrovic
Frequent Visitor

Out of nothing I get this error message too don't understand why?
PAD Version 2.33.89.23145 why doing updates when breaking something else? Why Microsoft?
Any solution for that in the meantime?

I dont want to install every connection new... but thanks for the info will keep that in mind

chelsiashorkey
Regular Visitor

Same issue. Since 06/16/2023 I have been getting these errors intermittently. Will try to uninstall and reinstall PAD on the vm we are using.

PIXOT
Regular Visitor

For me seems to be back to normal after:

- Reinstall PAD

- Reinstall Chrome and Firefox Extension

- Updating the connections

Ok.. let me try this also but its extra work because to do that...
Thanks for testing

Same issue on my side ...

 

I won't take the effort to reinstall everything on different machines as this cannot be the solution.

 

Hope the issue is going to be fixed soon. Maybe somehow connected to the PA runtime machine responsible for the connection of the VM to the power platform?

 

In case somebody found the solution let us know!

 

Best

 

Swipowe

I did not reinstall everything and installed it again. Instead, I updated my gateway to the latest version under gateways and installed the latest version of PAD - can you test that?

Your solution of reinstalling probably fixed it because MS' release of V 2.33.94.23166 which states: 

Repaired Functionality

The following list details issues in Power Automate for desktop that are now resolved:

  • An issue with the errors ‘CredentialAuthenticationFailed’ or ‘GeneralScriptExecutionError’, with which desktop flows may start to fail after the June 13th 2023 Windows update, has now been resolved.

I installed PAD completely new with the newest version, still the issue occurs.

 

I am using a service account for this ... maybe somehow this is connected ... I ran it on a machine which is connected to my personal user and the problem didn't occur ... I guess it is connected somehow to the user ..

 

Does somebody has an idea?

 

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (810)