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schill27
Frequent Visitor

PAD failed to extract text with OCR

I am currently running PAD version 2.36.140.23262 with Windows 10. Since upgrading to this version, my flows that use OCR are now failing.

 

To test this, I created a simple, one action flow:

schill27_0-1696355248758.png

Running the flow produces two different error messages, depending on file type.

 

For .JPG I get:

Correlation Id: 80a01f50-e3b6-4070-9277-a609b2892d38

 

Out of memory.: Microsoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Failed to extract text with OCR ---> System.OutOfMemoryException: Out of memory.

   at System.Drawing.Image.FromFile(String filename, Boolean useEmbeddedColorManagement)

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Utilities.Variants.TesseractOCREngineFacadeToVariant.GetText(List`1 imagePathsToProcess)

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.<Execute>b__52_2(String path)

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Utilities.Utilities.SaveImageOnDiskAndExcecute[T](Image image, Func`2 imageProcessor)

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.Execute(ActionContext context)

   --- End of inner exception stack trace ---

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.Execute(ActionContext context)

   at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)

 

For .PDF/.TIFF/.TXT, I get:

Correlation Id: 80a01f50-e3b6-4070-9277-a609b2892d38

 

Parameter is not valid.: Microsoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Failed to extract text with OCR ---> System.ArgumentException: Parameter is not valid.

   at System.Drawing.Bitmap..ctor(Stream stream)

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Utilities.Utilities.GetBitmapFromFile(String imageFilepath)

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Utilities.Utilities.GetImageForOCR(OCRSource source, SourceScanMode sourceScanMode, Nullable`1 scanRegionX1, Nullable`1 scanRegionY1, Nullable`1 scanRegionX2, Nullable`1 scanRegionY2, IEnumerable`1 imagesToFind, Int32 tolerance, Boolean waitForImage, Boolean timeoutSet, Nullable`1 timeout, Nullable`1 searchRegionImageX1, Nullable`1 searchRegionImageY1, Nullable`1 searchRegionImageX2, Nullable`1 searchRegionImageY2, Action suspendSecureScreen, Action restoreSecureScreen, String imageFilepath, IImageFinder imageFinder)

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.Execute(ActionContext context)

   --- End of inner exception stack trace ---

   at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.Execute(ActionContext context)

   at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)

 

Is this an issue with the current version of PAD or has OCR changed?

1 ACCEPTED SOLUTION

Accepted Solutions
Agnius
Most Valuable Professional
Most Valuable Professional

If it worked in a previous version, but does not work after an update, it likely is a bug. I suggest reporting this as a bug to MS support and having them fix it. In the meantime, if you actually need the functionality, I suggest rolling back to a previous working version. If you do not have an installer for that, you can ask MS support to provide it to you.

-------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas

View solution in original post

6 REPLIES 6
Agnius
Most Valuable Professional
Most Valuable Professional

If it worked in a previous version, but does not work after an update, it likely is a bug. I suggest reporting this as a bug to MS support and having them fix it. In the meantime, if you actually need the functionality, I suggest rolling back to a previous working version. If you do not have an installer for that, you can ask MS support to provide it to you.

-------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas
LuisAznar
Frequent Visitor

Out of Memory error after Power Automate Desktop update

I recently updated Power Automate Desktop to the latest version, and since then I have been experiencing Out of Memory errors when trying to run certain flows. I have tried restarting my computer and Power Automate Desktop, but the errors persist.

I have also tried installing older versions of Power Automate Desktop, but I cannot find the installers for these versions in the documentation. Does anyone know where I can download older versions of Power Automate Desktop, or how to contact Microsoft Support about this issue?

Correlation Id: e7866e7c-546d-47a9-a3fa-0324b99f8f52

Error message:

Out of memory.: Microsoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Failed to extract text with OCR ---> System.OutOfMemoryException: Out of memory. at System.Drawing.Image.FromFile(String filename, Boolean useEmbeddedColorManagement) at Microsoft.Flow.RPA.Desktop.Modules.OCR.Utilities.Variants.WindowsOCREngineFacadeToVariant.GetText(List1 imagePathsToProcess) at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.<Execute>b__52_2(String path) at Microsoft.Flow.RPA.Desktop.Modules.OCR.Utilities.Utilities.SaveImageOnDiskAndExcecuteT: Image image, Func2 imageProcessor at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.Execute(ActionContext context) --- End of inner exception stack trace --- at Microsoft.Flow.RPA.Desktop.Modules.OCR.Actions.ExtractTextWithOCRBase.Execute(ActionContext context) at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary2 inputArguments, Dictionary2 outputArguments)

 

I was able to find some older versions here: Install Power Automate - Power Automate | Microsoft Learn. Versions 2.32 and earlier downloads can be found in the yellow warning panel. Note, 2.33 actually links to the newest version, so avoid that.

LuisAznar
Frequent Visitor

Thanks, it works for me with 2.32 version but when I tried to open the flow with the 2.32 version it tells me that:

"This flow has been generated by a newer Power Automate version than the one currently installed. Download and install the latest version of Power Automate and try again".
Does anyone knows which version is the more stable with this OCR Action?

Agnius
Most Valuable Professional
Most Valuable Professional

Well, if you have edited your flow with the latest version, it will likely not work with any previous version anyway. But I would suggest trying to revert to the one you had previous to the update. If you do not know which version you were on, you can try looking for the installation logs in the Application logs under the Windows Event Viewer.

 

Again, this seems like a bug and you'd be best to contact MS support about it. They can then fix it, and also possibly provide an installer for a previous version. Most installers for previous versions are not publicly available.

-------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas
Agnius
Most Valuable Professional
Most Valuable Professional

If your issue got resolved by reverting to a previous version, can I suggest marking my reply as an accepted solution?

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas

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