PAD flow fails when run by Office 365 user.

[dotnetgod]

I have developed a Power Automate Desktop flow on my Windows 11 machine, using the built-in PAD application. 

It runs fine on my Win 11 machine.

I have a client who operates on Windows 10 but has an Office 365 license.

I gave the client my flow by copying all the steps from my PAD and pasting into a Notepad text file which she then pasted into an empty Office 365 flow and saved it.

When she runs it, it fails to do several things but one thing it fails to do is simply increasing a variable by 1. I have stepped through it on her computer and it executes the Increase Variable command, but the variable does not change!

Is there some basic reason it won't operate the same when moved from PAD to the O365 environment?

Am I moving it to the O365 environment incorrectly?

Thanks!

[Ankesh_49]

Could you please share the error message?

[dotnetgod]

There is no error message. The Increase Variable command executes and the flow goes on to the next step without any error, however the counter is not incremented.

[VJR]

Are both the PAD versions same? Don't know if that is causing the problem but is worth bringing both to the same version.

[dotnetgod]

Thanks for the suggestion. I checked and in fact they were NOT the same. The client's version was older. We are updating and I will try again when they are the same.  This could be the problem.

Thanks!