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Picking UI element don't work anymore

Hi Power automate desktop eksperts my picking of UI element is not working anymore:

 

Running Power automate desktop version:

kriho_0-1661420155953.png

 

 

When using browser automation element: Get details of element on web page

 

In web page trying to get date

kriho_1-1661420155955.png

 

Pres crtl + left mouse click

Power automate desktop is still saying You haven’t picked any element yet

When I press done no UI element have been picked.?

kriho_2-1661420155957.png

 

 

It worked in the previous Power automate desktop

 

 

Greetings

Kristian 

RPA developer

 

14 REPLIES 14

Hey!
Have you tried using another browser? Try using edge instead of chrome or the other way around, depends what you have at the moment. If that doesnt do anything, please get back to me so we can resolve the issue. You said it worked previously? Did you change anything in the flow since then?

Hey dominikmad

 

The UI spy worked one month ago, before the upgrade to

kriho_0-1661442057583.png

 

 

I could a month ago create a selector

kriho_1-1661442057599.png

 

 

When I try to recapture the same field in the same webbrowser I get no recapture done.?

 

kriho_2-1661442057677.png

 

 

When I pres crtl + left mouse click, nothing happened. It just say you have not picked any UI elements yet.

It is not an option to spy all the element again in edge.

 

Did you change anything in the flow since then?

 

No but Microsoft did an update in PAD.

 

Greetings 

Kristian 

RPA developer

Hi Kriho,

 

As per the shared screenshot, I can notice that you are using the two monitors. You can disconnected (remove cable connection) second monitor and try it again.

 

Hope this will help you. Please accept if it resolves .

 

Regards

Kaif

Hi Kaif_Siddique

I started PAD up with one screen only, and it is still not working.

 

Regards

Kristian

Hi Michael_123 have the same error as I have:

The UI element picker can't add UI elements on some web sites

Regards

Kristian

 

Wendy_
New Member

Hi

 

I am having the same error. And similar to kriho, the function was worked 1 month ago on the same webpage, same UI element.

 

I also tried to re-install the plugin for edge, and clear the cache, launch the application as administrator... but still same.

 

Attached the webpage I used for reference. 

ASAHI Practice Apps (asahi-robo.jp)

Wendy_
New Member

Hi

I am thinking this may be new revision issue.

I just found the install file for version 2.21.262.22194 and re-install this version, then the issue solved.

Hi PAD community is there a hotfix to fix the issue in 

kriho_0-1661756829292.png

 

It is a not an option to go back to version 2.21.262.22194 and re-install this version.

 

Regards

 

Kristian

RPA developer

wnzn
Advocate V
Advocate V

I agree with Kristian. I'm facing the same issue and I have updated to 2.23 as advised by Microsoft Support to fix another problem (Encountered an error with the robot communication. - Power Platform Community (microsoft.com)). So fixing one issue, introduces another: QA showing great form here once again.

Other people at our company have hit this issue as well......

 

For whatever reason, mine still appears to be working, but I'd say this is a widespread issue that needs to be addressed ASAP

Hi PAD community is there a hotfix to fix the issue in 

kriho_0-1662099995548.png

 

 

It is a not an option to go back to version 2.21.262.22194 and re-install this version.

 

Regards

 

Kristian

RPA developer

Pavel_NaNoi
Impactful Individual
Impactful Individual

You can get past this by using "extract data from webpage" getting the CSS selector from the advanced options, and replacing the selector you have with it via the text editor option in the UI Element editor,

 

This issue might be a language thing, not sure.

Hi Pavel

I don't get any CSS selector when I am trying to extract data from webpage.

 

kriho_0-1662553934020.png

I just say that No extraction has been selected when i select the field and click on the left mouse.

 

Greetings 

Kristian

Apologies for the late reply, got caught up in my own work,

you don't left click a field when using extract data from webpage, you right click instead, that will bring up a dropdown in which you select what you want to extract.

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