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Power Query pop up windows are transparent and clear. Can't see anything.

I'm having an issue where none of the pop up windows are displaying correctly. I only see a thin outline of the actual window, but the entire content is clear and transparent so i can't see anything. I can move the window around and click the buttons if I know where it is, but I'd like to be able to actual see it. This problem seems to fix itself temporray if I restart excel multiple times or if I go into the editor and display the prompt through there, but the issue will resurface again later.

I'm running  Excel 2016 for Microsoft Office 365 32 bit, version 1902 on a Windows Server 2016 VM.

 

Does anyone know a permanent fix for this?

Here's a picture.. the thin green line is the outline of the window.
https://imgur.com/Xkk5Aof 

26 REPLIES 26

I have 2 monitors, but can't confirm this. Optimize for compatibility worked like magic. Never had this bug ever again. 

Check @paud  answer. It fixed the problem for me

HI All, I  had same issue. After a lot of struggle including  reinstalling power bi serveral times,  changing the diplay setting , version changes etc...  what worked for me is finally is clicking on "Repair" in the app settings fo power Bi. 

 

Wow, you are a hero!  I thought I was going to have to crash and lose tons of work (like several times before). ALT+F4 worked like a charm. Thank you!!

Thank you Todd_S!

Nice fix!

Seems to be a bug in either Power Q or the graphics card. Any idea what graphics card? 

Thank you Todd_S.  Saved the day for me as well.

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