I log into Power Automate, I go to create new Flow, set Microsoft Forms as Trigger, and get a "sign in" button. I put in the same credentials in again and get this message:
Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '7ab78xxxx-xxxxxxxxxxxxx3983' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.
I have tried incognito mode, and everything else under the sun for 2 hours. I am literally logged into Microsoft Forms on the same computer in a different tab, but when I need to authenticate my credentials for it to connect from Power Automate, I get that above error. Please help!
Hi,
Is any of this across multiple tenants? If not the error you are getting doesn't really make a whole lot of sense. This might be a better case to open with Microsoft support. I'll include some information on opening a ticket with them if that is the route you would like to go down.
If you would like to create a ticket with Microsoft Customer Support here is a link on how to do so: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support
Regards,
Alex
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Community Support Team _ Alex Rezac
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
alrez,
Thank you for your assistance. I'm not even sure what tenants are. Something is deeply wrong with my account. I have a Microsoft 365 Family account, but I have not shared with anyone yet. I can log into all the Office 365 products and have been regularly using those products for years. But authentication fails in Power Automate, even though I'm logged into that account for the Power Automate, and literally am logged into microsoft forms on same browser, different tab. I can't put in a support ticket from the link you provided me. Are support tickets only available for special subscriptions? How can I get a put in a ticket as a Microsoft 365 user?
The link you provided me with tells me to put in a ticket by logging in here:
Sign in to the Power Platform admin center with your admin credentials
However, when I try signing in there, it tells me "This username may be incorrect. Make sure you typed it correctly. Otherwise, contact your admin."
Having the same issue - trying to connect forms to automate - I think it has to do with the fact Microsoft hasn’t created a connector between individual accounts for flow and automate… only for organizational accounts
My name is Carl,
I was wondering if support was able to solve you Power Automate / Forms log in issue?
I'm having that same issue.
Thanks,
Carl
hi All
i figured it out for myself.
check out this video on YT. Curious to see if it works for you.
Hey guys sorry I forgot I did not use forms. The work around I used was using Google forms and Google sheets. Oddly, you can’t connect to Microsoft forms or excel for personal (worked at my work account) but the Google beta connector allows you to do it. Please let me know if you have issues and I can clarify.
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We are excited to announce the Summer of Solutions Challenge! This challenge is kicking off on Monday, June 17th and will run for (4) weeks. The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities. Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”) - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024 Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods. You must enter into each weekly Entry Period separately. How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different. Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers. At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing. Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner. A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random. Individuals will be contacted before the announcement with the opportunity to claim or deny the prize. Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners. Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event. ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE** Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24 17 @Anil_g 7 @ManishSolanki 13 @eetuRobo 5 @David_MA 10 @VishnuReddy1997 5 @SpongYe 9JhonatanOB19932 (tie) @Nived_Nambiar 8 @maltie 2 (tie) @PA-Noob 2 (tie) @LukeMcG 2 (tie) @tgut03 2 (tie) Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate @Deenuji 12@ManishSolanki 19 @Anil_g 10 @NathanAlvares24 17 @VishnuReddy1997 6 @Expiscornovus 10 @Tjan 5 @Nived_Nambiar 10 @eetuRobo 3 @SudeepGhatakNZ 8 Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22 Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2 Anil_g2 SharonS2
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