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Anonymous
Not applicable

Guest user devops connection unauthorized

Hey,

 

Our customer has a Azure devops environment(backed by their aad) and we have a devops environment(backed by ours). We are using a logic app / flow that gets triggered by the devops task "when a workitem gets received". 

We created a user that is added on the customer devops as a guest user. He can login, modify items, and so on, and is used by our logic app for the connection. Also, the permissions for the organization like (third party application access via Oauth is enabled on organization level on devops) seem all to be fine.

 

But we keep getting Unauthorized back. 

 

When we try it in flow, the account does not show up in the dropdown of the devops trigger, also, if we enter it, we get no access to this resource. But we have no idea what permission could be missing.

 

Anyone any idea?

4 REPLIES 4
v-yamao-msft
Community Support
Community Support

Hi @Anonymous ,

 

How is your flow created? Could you share a screenshot?

 

When working with Azure DeveOps, I haven’t seen a trigger “When a work item gets received”, could you share more details on it?

 

I have made a simple flow with the trigger When a work item is created. The user who triggers the flow is a guest user I have added to my organization. However, when the guest user creates a work item, the flow will be triggered without issue.

 

Please check the following image for a reference:

1.PNG

 

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

It was the "when work item is created" task. We noticed that when the devops is not linked to an AAD, it works, but when it is linked to an AAD, it does not work. Was yours linked to an AAD?

 

To be clear, we use the guest user for the connection. We do not create workitems with the guest user, the customer creates workitems in their devops. The guest user is a real user in our system, that is added as a guest user in the customers devops, and we want to connect with that user through Microsoft flow( so the flow runs in our organization) to the customers devops.


The first picture shows 4 entries, 3 where i am a member of the organization and the 4th one is where the Azure devops is not coupled to an Azure AD. The second one is where i enter a customer devops which is linked to Azure AD and it shows no permissions, while i've given the user all the permissions possible on the devops, and even on the AAD.

 

devops1.pngdevops2.png

Anonymous
Not applicable

 

Hi @Anonymous ,

 

Yes, The Devops is linked to an AAD.

 

When testing this issue, the guest user creates a workitem under the project under my account, to which I’ve added him as a guest user. When the guest user creates an item, the flow works successfully.

 

About your scenario, you mentioned that “we use the guest user for the connections”, is the connection created using guest user’s account info?

 

By the way, the customer creates workitems in their Devops, while the flow runs in your organization?

 

I would like to know more details on your Devops settings to help reproduce this issue.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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