A previous flow stopped working

[cthibedeau]

We have a flow process for automating on boarding at our company. We did have a working process in place, however the person that built the flow left. After converting the stuff he did to use my account things were working somewhat. After a while though the last process in the Automate Flow stopped working. The flow works as follows.

The HR department submits a new applicant with certain information like name, start date, department etc.

Flow automate scans every hour and sees the form. It picks it up and sends it to the manager to approve. The manager adds on other things needed to the form, like equipment and software. Then they accept the form.

It goes back into a sharepoint que and in another hour another flow picks it up and sends it to a partner. That partner does the same as the manager, adds equipment, and software, then approves.

Once they do it goes back to the sharepoint que and sits for another hour, where the last flow picks up the files and submits it to the helpdesk. 

Now I am able to get all but the last part of the flow to work, and I am not well versed in flow. But I am desperately looking for help on this.

[v-alzhan-msft]

Hi @cthibedeau ,

Could you please share a full screenshot of the configuration of your flow?

Which action don't work when the flow runs?

Could you please share a run history of the flow when it is run failed?

Best Regards,

Alice

Community Support Team _ Alice Zhang
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[cthibedeau]

So for the screen shot do you want it with all pieces of the flow open?

As for it not working, the flow runs successfully however it is not seeing any new data out of share point is where my error is currently.

So the job runs, says it was completed successfully. However when I look at one of the step's to see what information it pulled it is missing data from Sharepoint that I can clearly see when I go to sharepoint.

[v-alzhan-msft]

Hi @cthibedeau ,

Yes, I need the screenshot of the flow.

And you could check for the flow run history to see with part of the flow don't work.

Best regards,

Alice       

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[cthibedeau]

Of course attached are all the images from the flow. and I don't see it pulling the correct info at that point.

I have these in the correct order from top to bottom.

 I have gone back as far as it will go which is mid February 

[v-alzhan-msft]

Hi @cthibedeau ,

So the flow run history is also needed.

Which part don't work?

Please analysis your flow and learn each action in the flow to check which part don't work.

Best regards,

Alice       

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[cthibedeau]

The issue that is not working is the get item piece. What happens when I run it is I cam able to look at the data it is pulling. However when I look in the data and do a search for a name it does not give me any of the new people.

[v-alzhan-msft]

Hi @cthibedeau ,

I don't see the Get item action that you mentioned in the flow screenshot that you provided.

Best Regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.