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Flow will turn off in 15 days - owner of flow has left the company

Hi, I got the following message from MS Powerautomate on Aug-18th: 

"Flow turn-off alert for aRMP Customer Qualification

The flow will be turned off in 15 days because the owner, Rémi XXX, doesn’t have a premium license. Use the troubleshooting tips in this email to prevent the flow from being turned off."

 

Troubleshooting tips
Fix the flow in one of the ways below:
• Ask Rémi XXX to start a trial. Comment: Remi has left the company 2 years ago - no contact with him any more.
• Select the Go to my flow button in this email and contact an admin to request a premium license for Rémi Gautier. Learn more about premium licenses. Comment:  since Remi has left the company it makes not sence to re-activate his account and buy a premium license.... I would say.
• Assign a per-flow license to the flow.  Comment: I dont know what that is or if that is the solution really.
• Add the flow to a solution and reassign the flow to a new owner who has a premium license. Comment: I guess this is the proper solution. 

 

Background: 

  1. I am a admin - can I somehow delete the creator/owner from this flow?
  2. I am a total beginner when it comes to flows. I am not myself a flow developer but just a user and run my company.
  3. Remi is the owner of the flow and I cannot remove him (greyed out). However, that would be the easiest.

My idea:

  1. Export the flow / safe the flow
  2. Install the flow in a different environment (my personal insteads of the companies (productive) environment)
  3. Give new admin roles (just me)
  4. Delete the original flow from the company (productive) environment
    1. however will the system allow me to do this since I am not the owner?
  5. Export the flow from my personal environment and and re-install in the productive environment as the (new) owner/admin

 

If anyone could help I would appreciate it a lot!

BR, Christian

6 REPLIES 6
laksh_hari
Frequent Visitor

Any solution for this? I'm facing the same problem now. Owner has left the company

Hi @ChristianEVI  & @laksh_hari ,

 

Please open your power automate and select edit as shown below 

EmadBeshai_1-1698417841594.png

 

 

Then Change the owner of the flow 

EmadBeshai_2-1698417922815.png

 

If this post helps you with your problem, please mark your as Accepted Solution.
If you like my response, please give it a Thumbs Up.

 

laksh_hari
Frequent Visitor

Thanks for your response. This is a non-solution flow and runs on the owner's plan. It wont let me remove the owner. I have a Power Automate per user plan license.

Hi @laksh_hari ,

 

I don't want you to remove the owner totally by replacing him with another one has active account on the AD.

I think you have deactivate the account of that user so it won't work correctly and to safe yourself please change any record associated to him.

 

If this post helps you with your problem, please mark your as Accepted Solution.
If you like my response, please give it a Thumbs Up.

laksh_hari
Frequent Visitor

I have the same level of permissions as the owner of the flow, so what I did is save a copy of the flow, deactivated the original flow and activated the new flow. Now it shows me as the owner. That should resolve it I guess.

This is correct. I too, have downloaded the PowerApp to my download folder. I renamed the current version and kept it as a backup just in case anything would go wrong.  I then uploaded the downloaded version again to the same environment but removed one user (the one who had left the company and had the owner rights!). After reinstalling the downloaded version only I was left as the owner and sole user.  
I guess one can add new users and co-authors to the app after re-installation.
Hope this helps.  For me anyway the problem was solved.

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