Issue with the Get manager (V2) action

[Igor_M]

I don't seem to be able to get the Get manager (V2) action to work - it fails if there is no manager set up for a user (UPN) throwing error: Action 'Get_manager_(V2)' failed and the outcomes log shows: 

"Request_ResourceNotFound","message":"Resource 'manager' does not exist or one of its queried reference-property objects are not present.","innerError"

I tried to follow the process described in this article where there are two branches going out from the Get manager (V2) action, one for 'is successful' and the other one for all other outcomes, however I am still getting the above error.

Any suggestions?

Outputs for the Get manager (V2) action:

[v-xiaochen-msft]

Hi @Igor_M ,

Please add an action after the apply to each loop.

Best Regards,

Wearsky

[Igor_M]

Hi @v-xiaochen-msft 

thanks for a prompt reply however I don't think your solution solves my issue. After adding an action after the apply to each loop, in which Get manager is triggered, the flow ends after having processed only a few user UPNs. So in my instance I have nearly 400 UPNs and the flow ends after only processing c. 10 user UPNs whereas I would like it to retrieve data for all 400 users and return a manager only for those who have a manager set up in the system.

Also, not sure if it is clear from the screenshots I sent previously, but the right hand branch after Get manager (V2) (No manager present) is set to run after failure of Get manager - it assigns the varManager variable a null value.

[Nived_Nambiar]

Hi @Igor_M 

Let me know whether this logic helps you

[VictorIvanidze]

Hi @Nived_Nambiar, could you please explain why did you decide to place "Get manager" action into scope?

[Nived_Nambiar]

@VictorIvanidze 

I am still learning things in power automate, through this post i have came to know about configure run after option, while searching regarding the issue on how to check manager as boolen variable using get manager action,  via that i came across a post which demonstrates the usage of configure run after option where they has used scope for that.

Using that, I learned the usage of scope and then utilize it here to solve the issue.

But in real, we may not need the scope for Get Manager action as scope is used to group actions  or conditions 🙂 for single action it is not needed.

[VictorIvanidze · Accepted solution]

Hi @Igor_M,

use this:

if(empty(outputs('Get_manager_(V2)')?['body/id']),null,outputs('Get_manager_(V2)')?['body/id'])

[VictorIvanidze]

@Igor_M, any comments?

[Igor_M]

Hi @Nived_Nambiar ,

I've tried your suggestion but it was throwing an error, as shown below.

[Nived_Nambiar]

Hi @Igor_M 

May i know what error you are getting ?

[Igor_M]

Hi @VictorIvanidze,

this seems to have solved the issue - the flow is working fine now.

Thank you!

[Igor_M]

Hi @Nived_Nambiar,

please see the screenshot - the error message is very generic, it simply is: Action 'Scope : try' failed.

Regards,

[Nived_Nambiar]

Hi @Igor_M 

Since scope: Try is failed, so Scope: failure had ran, (as you can see success tickmarks) so in failure you can add the steps for updating excel file when no manager details are found.

[BalkanPharma]

Hello guys. I read and try all of the scenarios in this post and i still can`t find a solution for my flow. I need to restart the approval action after 29 days time out multiple times.Firs i tried to restart the whole flow , but i have a condition after the item or file modification witch needs a person to set the price and it should be different than zero to continue the flow. Than i saw the solution with Get manager (v2) and i tried it but it also failed with the error show on the picture. I set up the Get manager (v2) to run after the approval time out and i also set the time out to P29D for the approval. I tried to change the dynamic content in the Get manager action in case i mistake the correct content, but looks like i cant handle it by myself.

[VictorIvanidze]

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