Power Automate Flow (Input Parameter)

[mwise121]

I have created two different flows in power automate from Microsoft forms. External users enter info on the form, and it triggers a workflow to email the client a welcome or thank you letter based on a condition set on a specific field in the form. Everything has been working great with one exception. If the end user does not provide a correct email, it breaks the flow. Some of these folks may not have a good email address. I need a way that when this flow fails on the email being valid that it notifies a group via to reach out to the client directly. What is the best way to handle that on a failure situation. I can't fix people's ability to read directions. Thanks in advance.

[Nived_Nambiar]

Hi @mwise121 

I think you need to email a group regarding email being invalid. For that i would suggest the following approach

use another send email below the send email which u are sending to given user when form is submitted. The last send email should have configure run after property set like this so that it runs when above send email fails

Hope this helps !

Thanks & Regards,

Nived N 🚀

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[mwise121]

@Nivea Where would you recommend putting that in the order? Could I use it as the default? Or would I need to add it as a 2nd email to each option with failure checked?

[Nived_Nambiar · Accepted solution]

Hi @mwise121 

if switch case represent the email which needs to be sent once form is submitted. Then you can place the email for sending email to group after switch action by configuring run after option for that send email like below

Hope this helps !

Thanks & Regards,

Nived N 🚀

LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel
Blog: Nived Nambiar's Blogs

🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌

[mwise121 · Accepted solution]

@Nived_Nambiar It won't let me add a run after action on that switch this one. I have a switch to pull a data field and email specific info from 3 different templates based on their responses. It fails on the email side see below. It is correctly receiving the content and only fails past that when the system attempts to email. Do I need to add another switch on the email field failing in some way?