Send email: Send an Email from the User who created the Item

[Anonymous]

Hello,

I am currently using MS flow on Office 365.

Everytime someone create a new list item an email is automaticaly sent. My issue is that the email nomatter who creates a new list item always gets sent from my account.

How do i change that. I want the email to come from the person who is creating a new list item.

Please help.

Thank you.

[v-yamao-msft]

Hi @Anonymous,

When you manage the run only access for your flow, you can configure whether or not the connection should come from the flow owner or the person who is launching the flow.

Please check more details about manage run only users at here:

https://flow.microsoft.com/en-us/blog/advanced-button-sharing/

Hope it could be a reference for you.

Best regards,

Mabel Mao

[Anonymous]

Hello,

I dont see the Manage Run-only users. All i see is the Connection and Owners. 

[Anonymous]

Hello ,

So  i keep getting this error,

"status": 403,
  "message": "You are not authorized to send mail on behalf of the specified sending account

Is there a way arround this. I wan the user who creates an item to send an email.

[ScottShearer]

@Anonymous- The "From" email address that Flow emails use is tied to the connection used with the "Send an Email" action.

There is no way to dynamically change the email connection in a Flow.

If you want the email to come from someone else, you might consider creating an Office 365 account specifically from this and other related purposes.  Add a connection for that user and use it with the Send Email action.

If this solves your issue, please mark your post as Solved.

Scott

[Anonymous]

This seems like a step backwards for MS flow. the user creating the item should be the user that the email comes from and not the person who created the flow . I understand the From(Send as) permissions but why not have a From Created by email. 

I dont have access to creat a generic account. so i guess the best option is to use sharepoint desgner.

Unless you have another solution.

[ScottShearer · Accepted solution]

@Anonymous- I agree.  The functionality you have described would be a great enhamcement.  You may want to suggest that concept here.  If it has already been suggested (and I believe that it has), vote for it.

Scott

[SSpence]

Hi,

I am having trouble with a link to the sharepoint item being sent to the user who created the sharepoint item. At the moment, I have a flow that sends a link to the sharepoint item when someone creates a new one but all the emails go to myself and not the creator of the sharepoint item. Any help?

[ScottShearer]

@SSpence:

Take a look at your Flow and see who the email is addressed to - I sounds as though it should be addressed to "Created By Email" from Dynamic Properties.

If you are still having issues, please post a screen shot of your Flow.

If this resolves your issue, please mark your post as Solved.

Scott

[SSpence]

Thanks Scott. Issue I had was the wrong field in the email template. This was setup with "Mail" rather than Created By Email.

One final query. We use Sharepoint to complete audit reports and attach photos into these. Is there a way of the "FLOW" picking up the photos taken within the report and sending these through on the email as well as the link to the sharepoint item?

[David_LN_]

This helped me with my Send Email (V2), as it's slightly different to the original Send Email.

[Jagadeesha]

I'm trying to add another connection, but it is picking my account by default and adds again. I don't see new connection

[Jagadeesha]

I can't add new connection, it is picking my logged in user automatically..
Also Advise me if i can add shared mailbox as connection

[Anonymous]

What I did is pick: "send an email from a shared mailbox"

Created an AD user that is only for mail for example: Helpdeskassistant@...........com

Put that new email address as the "mailbox Address" make sure the "My Connections" is selected to that new email address.

Then the email will send from that address instead of you every time.

[Mando]

This shouldn't be the "Solution", as it's not solving the problem.
If there is no solution, don't choose an answer until there is an actual solution to the problem.

[Anonymous]

In searching for answers to this same issue, I ran across this thread but also ran into this documentation. If your Flow is a manually initiated Instant Flow, it can use the connections of the person that initiated the Flow to get the right user and permissions to be recognized for that From (send as) field.  In my scenario, I made a PowerApp based on a SharePoint list and made a Flow triggered by creation of a new list item.

I'm going to build a new Instant Flow that is triggered by the PowerApp button and sends the email as that user...  I'll let you know if it works! 🙂