Error saving power automate flow

[PareshV]

While saving flow using PAD I get error saying 

An error occurred while communicating with the Microsoft cloud services. Try again and if the issue persists contact your administrator.

1)I ended all Outlook connections

2) I set CertificateRevocationCheck to 0 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Power Automate Desktop\Global

Why can't Microsoft be clear about whats failing?

[Nived_Nambiar]

Hi @PareshV 

see whether re-adding outlook 365 actions make it enabled to save again ?

Thanks & Regards,

Nived N 🚀

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[PareshV]

Hi Nived

I did not understand I have not made any changes to flow still it gives connection error.

It has something to do with connectivity because it does not allow me save even if there are no changes in the flow.

[PareshV]

If you see link https://powerusers.microsoft.com/t5/Power-Automate-Desktop/Cannot-save-flow/m-p/1254702

There are others having this issue and getting very nubies replies like check internet connection etc.

I have a paid premium account in GCC and not able to save. when I try to use portal to log ticket it says only org admins can add tickets. Please help there is my image in other reply. This has to be a very common issue.

[Nived_Nambiar]

Not sure around the exact issue- but if you haven't made any changes to the flow- just close it and open again and see saving again helps ?

@Deenuji  any thoughts on this ?

Thanks & Regards,

Nived N 🚀

LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel
Blog: Nived Nambiar's Blogs

🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌

[Deenuji]

@PareshV 

Please refer to the provided link and update your PAD to one of the specified versions to see if it resolves your issue.

Cloud Connectors in Power Automate for desktop - Power Automate | Microsoft Learn

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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[PareshV]

Thanks Deenuji,

My PAD is already on the latest version.

When I go to the PAD logs I find error as below. Its all greek to me.

{"robinSchemaVersion":"ROBIN_20211012","createdPadVersion":"2.45.393.24179"},"isExampleWorkFlow":false,"isCopilotWorkflow":false,"isProcessInsights":false,"padFlowStatistics":{"actionEnabledAIRecorderCount":0,"copilotActionsEnabledCount":0},"parentCorrelationId":"fde4ff6a-0ac8-4832-9fc5-a291a78cc13b","repositoryStatistics":{"controlCount":17,"controlRepositoryStatistics":{"externalRepositoryByPluginCategoryCount":{},"externalRepositoryCount":0},"imageCount":0,"screenCount":12},"scriptType":"Robin","servicePlanInfo":{"hasTrialExpiredRpaServicePlan":false,"servicePlanStatus":"Active","servicePlanType":"Paid"}},"padExceptionFullInfo":[{"exceptionMessage":"","fullExceptionTypeName":"System.Net.Http.HttpRequestException","hResult":"0x80131500"},{"exceptionMessage":"","fullExceptionTypeName":"System.Net.WebException","hResult":"0x80131509"}],"padInfo":{"installationInfo":{"installationType":"Msi"},"verboseLoggingInfo":{"isEnabled":false}}},"eventDataSchemaVersion":"1.0","eventTimestamp":"2024-07-09T00:52:54.5998394Z","eventType":"NotSpecified","exception":"System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: The connection was closed unexpectedly.\r\n at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)\r\n at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)\r\n --- End of inner exception stack trace ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.Flow.RPA.Desktop.Common.Services.HttpClients.Handlers.TimeoutHandler.<SendAsync>d__4.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.Flow.RPA.Desktop.Shared.Clients.DataClients.Cds.Http.CdsHttpClientWrapper.<ExecuteBatchRequestAsync>d__13.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.Flow.RPA.Desktop.Shared.Clients.DataClients.Cds.Http.CdsHttpClient.<UpdateWorkflowSchemaV2Async>d__110.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at Microsoft.Flow.RPA.Desktop.Shared.Clients.Services.MultiExecutionService.<TryExecuteMultipleTimesAsync>d__6`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at

[PareshV]

why can't microsoft give very easy log could not reach server xyz on port a and it would have made network team job so easy

[Deenuji]

@PareshV 

I suspect that your organization's proxy may be blocking incoming and outgoing requests to Power Automate cloud services, which could be why you are receiving the "The underlying connection was closed" error. ''

Please submit a ticket to Microsoft for assistance on this issue.

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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[PareshV]

Thanks Deenuji,

I have already contacted network team with all urls in gcc cloud. We already use blacklisting and they are all particularly opened up. I am at loss.