Flow sending duplicate of same email

[Anonymous]

Hi there . I send a weekly flow to 16 people on a reoccurrence trigger . Today it sent the same email 16 times to the same people. Getting grief from the team. Any idea why this would occur ? 

 

 

[Brad_Groux]

Likely just a hiccup during the Flow running step. It is rare, but it happens. Your run history logs and a detailed history of each run may provide more insight. If you provide detailed screenshots of those, we may be able to assist further.

If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE. Want to know more? Follow @BradGroux on Twitter, and check out my Medium blog at https://msft.engineer.

[Anonymous]

Thanks for replying 

you are correct it shows an issue in the history ....here are the screen shots 

 

 

[Anonymous]

Hi Brad , ok I think I see the error but need your advice . In the form I have them use they provide a written response etc. Is it saying that it caused an error as one persons response was too long and it failed (341 characters) ? Would that be enough to cause it to send 16 duplicate emails ? Geoff 🙂

 

[Anonymous · Accepted solution]

I figured it out ! 100% self inflicted. I have no idea why but I had an “apply to all” step prior to the email step. It generated all of the duplicated emails . Once I removed it , perfecto ! No more emails from my team on why they are getting 20 duplicates ! 

[Anonymous]

I have a similar but slightly different issue:

I have a suite of flows that are triggered by different changes to a list (some to the same column - Declined, Pending or Approved) and set to send emails. However one particular email is being resent by subsequent actions. (You may also see that I have a flow that does not appear to be working at all but that is a different issue)

As noted , I have waited different times between making the trigger changes to my list but the issue continues. 

Any steer?

I am new to PA and flows and may be making a simple mistake somewhere.

Cheers

[mechilletorres]

hi @Anonymous ,

I can't remove the apply to each action as it gets automatically assigned.  Can you help me on this please?

[MM5]

Hi there, I'm also new to flow so might be missing something, but in the last four days, my flow has started sending intermittent duplicate emails. It has affected 7 of the 35 forms submitted in that period (so about 20%), and I'm not sure why or what has changed.

A screenshot of the flow is below, and I'd greatly appreciate advice if anyone has any idea what's going on!

[lcdelgado]

Can you post your flow so I can have a better understanding? Really appreciated it 

[lcdelgado]

Thank you!! I was trying to figure it out and I realized what was the error and was the Apply to!!  

[lcdelgado]

you need get the file and the append outside from apply to each action! Like this: