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Radoslavov
Impactful Individual
Impactful Individual

Unable to process template language expressions

Hi guys,

 

i;ve tried finding the answers in other related topics but no luck. This is why I'm starting a new one.

We have a Flow that check and excel table, get the rows and then creates a new Opportunity in CRM.

It checks if the email address present in CRM for an Account and Contacts, if yes continues further, if no creates new Account and New Contact using the data from Excel file (such h as First, Last Name, Email, Country)

I have a problem with the flow on the step where it has to check for existing Account.

 

Unable to process template language expressions for action 'Check_for_Account' at line '1' and column '49939': 'The template language function 'not' expects its parameter to be a boolean. The provided value is of type 'Array'. Please see https://aka.ms/logicexpressions#not for usage details.'.

Radoslavov_0-1605008043996.png

I'm pretty sure that there is a problem with my condition step but I'm not sure what is the correct solution here?

Radoslavov_1-1605008203111.png

not(body('Get_Account')?['value']) is equal to true.
 
My idea here is before create a new opportunity to check in CRM if there is an existing account in CRM with this Email address (from the excel file) to add it to the new opportunity, if not to create a new one.
 

 

 

Any ideas how can i achieve this step?

 

Regards

Kiril

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Give this expression a try:

if(greater(length((body('Get_Account')?['value']),1), true, false))

Just put it in a compose step on it's own with a terminate after it, for testing.

View solution in original post

20 REPLIES 20

It's because your:

not(body('Get_Account')?['value'])

Does not equal true or false (and hence the condition does not work). It's not actually checking anything really.

In order to help you, it would be really handy if you could put a compose step right before your condition and just put this into it:

body('Get_Account')?['value']

Immediately after that step put a terminate action (so that the flow ends). Then run the flow twice

 

  • Once where a valid account is found.
  • Again where a valid account is not found.

Then paste into here the output of the compose step that you added before the terminate for both instances (I guess one will just be empty).

 

Then it will be easy to create you a condition that evaluates correctly. Then you can remove the compose and terminate step.

Radoslavov
Impactful Individual
Impactful Individual

Hi @Paulie78 ,

 

this is the outcome of the suggested test:

 

For not existing one:

Radoslavov_0-1605010662836.png

For existing one:

Radoslavov_1-1605010749407.png

[
  {
    "@odata.etag""",
    "ItemInternalId""0dd8986d-d04f-e911-a992-000d3ab27f0e",
    "address2_addresstypecode"1,
    "_address2_addresstypecode_label""Default Value",
    "cs_accountstatus"110000000,
    "_cs_accountstatus_label""Key Account",
    "merged"false,
    "cs_customernumber""PYOE21829995",
    "statecode"0,
    "_statecode_label""Active",
    "emailaddress1""radoslavov91@gmail.com",
    "_cs_country_value""6121b6d1-e541-e711-80dc-0025905700b2",
    "_cs_country_type""cs_countries",
    "exchangerate"1,
    "msdyn_travelchargetype"690970003,
    "_msdyn_travelchargetype_label""None",
    "name""Kiril Radoslavov",
    "cs_partnerresellerstatus"110000002,
    "_cs_partnerresellerstatus_label""Potential",
    "opendeals"1,
    "cs_edutype"110000000,
    "_cs_edutype_label""None",
    "openrevenue_state"1,
    "donotpostalmail"false,
    "_ownerid_value""f6291803-a45d-e711-80e1-3863bb35ac88",
    "_ownerid_type""systemusers",
    "accountratingcode"1,
    "_accountratingcode_label""Default Value",
    "marketingonly"false,
    "donotphone"false,
    "preferredcontactmethodcode"1,
    "_preferredcontactmethodcode_label""Any",
    "cs_internalaccountname""Kiril Radoslavov",
    "customersizecode"1,
    "_customersizecode_label""Default Value",
    "openrevenue_date""2020-11-09T18:45:46Z",
    "openrevenue_base"80,
    "businesstypecode"1,
    "_businesstypecode_label""Default Value",
    "donotemail"false,
    "openrevenue"80,
    "statuscode"1,
    "_statuscode_label""Active",
    "createdon""2019-03-26T14:07:05Z",
    "opendeals_state"1,
    "donotbulkemail"false,
    "new_osaccountnumber""P3125525",
    "donotsendmm"false,
    "donotfax"false,
    "cs_highprioritysupport"false,
    "donotbulkpostalmail"false,
    "versionnumber"791733408,
    "modifiedon""2020-09-14T06:55:58Z",
    "creditonhold"false,
    "_transactioncurrencyid_value""ca51e265-a15c-e711-80e1-3863bb341a20",
    "_transactioncurrencyid_type""transactioncurrencies",
    "accountid""0dd8986d-d04f-e911-a992-000d3ab27f0e",
    "cs_accountsystemstatus"110000002,
    "_cs_accountsystemstatus_label""New Account",
    "cs_dateupdated""06/24/2019 12:47:41",
    "_modifiedby_value""951626fa-be81-e711-80e6-3863bb341a20",
    "_modifiedby_type""systemusers",
    "followemail"true,
    "shippingmethodcode"1,
    "_shippingmethodcode_label""Default Value",
    "_createdby_value""9fca1115-3a8b-e811-a963-000d3ab27a43",
    "_createdby_type""systemusers",
    "territorycode"1,
    "_territorycode_label""Default Value",
    "_modifiedonbehalfby_value""951626fa-be81-e711-80e6-3863bb341a20",
    "_modifiedonbehalfby_type""systemusers",
    "msdyn_taxexempt"false,
    "participatesinworkflow"false,
    "accountclassificationcode"1,
    "_accountclassificationcode_label""Default Value",
    "_owningbusinessunit_value""de5d3d27-9e5c-e711-80e1-3863bb341a20",
    "_owningbusinessunit_type""businessunits",
    "opendeals_date""2020-11-09T18:45:47Z",
    "_cs_channeltype_label""",
    "_cs_accountcategory_label""",
    "_customertypecode_label""",
    "_cs_eduapprovalstatus_label""",
    "_address1_freighttermscode_label""",
    "_industrycode_label""",
    "_cs_partnerresellertier_label""",
    "_ownershipcode_label""",
    "_paymenttermscode_label""",
    "_address1_addresstypecode_label""",
    "_accountcategorycode_label""",
    "_preferredappointmenttimecode_label""",
    "_preferredappointmentdaycode_label"""
  },
  {
    "@odata.etag""",
    "ItemInternalId""70e8800b-88e2-e911-a812-000d3aba7e84",
    "address2_addresstypecode"1,
    "_address2_addresstypecode_label""Default Value",
    "cs_accountstatus"110000002,
    "_cs_accountstatus_label""Prospect",
    "merged"false,
    "cs_customernumber""POJB65633000",
    "statecode"0,
    "_statecode_label""Active",
    "emailaddress1""radoslavov91@gmail.com",
    "_cs_country_value""6121b6d1-e541-e711-80dc-0025905700b2",
    "_cs_country_type""cs_countries",
    "exchangerate"1,
    "msdyn_travelchargetype"690970003,
    "_msdyn_travelchargetype_label""None",
    "name""Kiril Radoslavov",
    "cs_partnerresellerstatus"110000002,
    "_cs_partnerresellerstatus_label""Potential",
    "opendeals"1,
    "cs_edutype"110000000,
    "_cs_edutype_label""None",
    "openrevenue_state"1,
    "donotpostalmail"false,
    "_ownerid_value""9fca1115-3a8b-e811-a963-000d3ab27a43",
    "_ownerid_type""systemusers",
    "accountratingcode"1,
    "_accountratingcode_label""Default Value",
    "marketingonly"false,
    "donotphone"false,
    "preferredcontactmethodcode"1,
    "_preferredcontactmethodcode_label""Any",
    "customersizecode"1,
    "_customersizecode_label""Default Value",
    "openrevenue_date""2020-11-09T18:45:46Z",
    "openrevenue_base"80,
    "businesstypecode"1,
    "_businesstypecode_label""Default Value",
    "donotemail"false,
    "openrevenue"80,
    "statuscode"1,
    "_statuscode_label""Active",
    "createdon""2019-09-29T07:09:22Z",
    "opendeals_state"1,
    "donotbulkemail"false,
    "donotsendmm"false,
    "donotfax"false,
    "cs_highprioritysupport"false,
    "donotbulkpostalmail"false,
    "versionnumber"791733410,
    "modifiedon""2019-09-29T07:09:25Z",
    "creditonhold"false,
    "_transactioncurrencyid_value""ca51e265-a15c-e711-80e1-3863bb341a20",
    "_transactioncurrencyid_type""transactioncurrencies",
    "accountid""70e8800b-88e2-e911-a812-000d3aba7e84",
    "cs_accountsystemstatus"110000002,
    "_cs_accountsystemstatus_label""New Account",
    "cs_dateupdated""09/29/2019 07:09:24",
    "_modifiedby_value""9fca1115-3a8b-e811-a963-000d3ab27a43",
    "_modifiedby_type""systemusers",
    "followemail"true,
    "shippingmethodcode"1,
    "_shippingmethodcode_label""Default Value",
    "_createdby_value""9fca1115-3a8b-e811-a963-000d3ab27a43",
    "_createdby_type""systemusers",
    "territorycode"1,
    "_territorycode_label""Default Value",
    "msdyn_taxexempt"false,
    "participatesinworkflow"false,
    "accountclassificationcode"1,
    "_accountclassificationcode_label""Default Value",
    "_owningbusinessunit_value""de5d3d27-9e5c-e711-80e1-3863bb341a20",
    "_owningbusinessunit_type""businessunits",
    "opendeals_date""2020-11-09T18:45:47Z",
    "cs_channeltype"110000000,
    "_cs_channeltype_label""None",
    "_cs_accountcategory_label""",
    "address1_stateorprovince""N/A",
    "_customertypecode_label""",
    "_cs_eduapprovalstatus_label""",
    "address1_line1""N/A",
    "address1_city""N/A",
    "_address1_freighttermscode_label""",
    "_industrycode_label""",
    "_cs_partnerresellertier_label""",
    "address1_country""bg",
    "address1_composite""N/A\r\nN/A, N/A N/A\r\nbg",
    "_ownershipcode_label""",
    "_paymenttermscode_label""",
    "address1_postalcode""N/A",
    "_address1_addresstypecode_label""",
    "_accountcategorycode_label""",
    "cs_uniquecustomeremail""radoslavov91@gmail.com",
    "_preferredappointmenttimecode_label""",
    "_preferredappointmentdaycode_label"""
  }
]
 
Regards

So try something like this on the left side of your condition:

if
(
	empty(body('Get_Account')?['value']), true, false)
)

So it just says, if the body is empty, then return true, if it is populated, return false.

 

 

If I answered your question Accept it as a solution ✔️ 

If I helped you out, please give me some Kudos 👍

Thanks 😙

Hi, unfortunately the Conditional doesn't have advance edit in advance mode so i will need to add it another way

Radoslavov_0-1605017487596.png

Any suggestion how to compose it that way?

 

Regards

Just click in the "Choose a Value" box, then click expression when the dynamic content window comes up. Paste it in.

 

If you struggle with that, Simply put the if expression in a compose step before the condition. You can then just use the output of the compose as the input for the condition.

Radoslavov
Impactful Individual
Impactful Individual

So, I've managed to enter the condition, however it always returns false value even if it's true

 

Radoslavov_0-1605090363618.png

Radoslavov_1-1605090388565.png

This actually breaks the rest of the logic where if its existing (aka. false) create new opportunity, if it's new (aka.  true) to create new record and then to add it to a new opportunity.

 

Regards

So you need to test it first. Do this:

  1. Add a terminate step before the condition (so nothing actually happens).
  2. Add a compose step before the terminate and put in the expression:

 

body('Get_Account')?['value']​

 

  • Run the flow twice, once with an existing account, once with a new account. 
  • Post the output of the newly created compose step. Then I will redo the expression for you when I know what the output of body('Get_Account')?['value']​ is in both situations.

 

I've actually already posted this here a couple rows back, as you suggested it early. Let me know if this not enough

 

It is enough, except on the one where it failed, click on where it says "click to download" for the one where there was nothing, to see if it is truly empty.

Radoslavov
Impactful Individual
Impactful Individual

it contains only []

 

Radoslavov_0-1605091907510.pngRadoslavov_1-1605091920503.png

 

Give this expression a try:

if(greater(length((body('Get_Account')?['value']),1), true, false))

Just put it in a compose step on it's own with a terminate after it, for testing.

Radoslavov
Impactful Individual
Impactful Individual

So, this the outcome of the test:

 

  • for existing one:

Radoslavov_0-1605092493222.png

  • for non existing one:

Radoslavov_1-1605092539848.png

 

So that is what you want right? Or you want the true/false switched?

Radoslavov
Impactful Individual
Impactful Individual

yep, I'm looking for a true/false switch so each one will take to a different direction.

If true (aka. Account exist) create a new opportunity, if false(aka. Account doesn't exist) create new account and then create new opportunity. I'm guessing we should add similar expression into the condition step?

 

You can add the condition to the trigger step. Slightly easier just to use the output of your compose on the left side of the condition and true or false on the right side. But either work. Putting it in the condition just removes a step. But a bit less readable.

Radoslavov
Impactful Individual
Impactful Individual

so you mean something like a switch step?

Radoslavov_0-1605096038095.png

 

No, just leave it like you had it before, with the condition in place:

GetAccountCondition.png

Radoslavov
Impactful Individual
Impactful Individual

Thank you @Paulie78 ,

 

just wrote the rest of the flow logic and works as charm.

 

A big THANK YOU for the patience.

Radoslavov
Impactful Individual
Impactful Individual

If i may ask one last thing which is very strange.

For already existing records the Compose output returns true for one, and false for another even though is should be true

 

This is existing Contact in CRM (which I'm checking one steps after i check for the Account).

Radoslavov_0-1605104056047.png

And this is the Account strep output 

Radoslavov_1-1605104229605.png

These are the settings for both steps

 

Account

Radoslavov_2-1605104315603.png

Contact

Radoslavov_3-1605104366463.png

Do i miss something?

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