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Robert94
Post Prodigy
Post Prodigy

HELP: I can no longer see or create any content between Header and Foofter of the Portal/Website. What may be the issue?

Robert94_0-1658836640745.png

 


I was looking at the default studio template, but I don`t recall making any changes.

1 ACCEPTED SOLUTION

Accepted Solutions

To restart the portal: 

 

1. Go to the admin centre > Portal actions > Restart this portal 

 

ragavanrajan_0-1658873309748.png

 

 

 

Also, You can manually update the default studio with the following code.

 

<!-- Default studio template. Please do not modify -->
<div id="mainContent" class = "wrapper-body" role="main">
    {% include 'Page Copy' %}
</div>

 If it is not solved I would recommend you raise a support ticket with Microsoft. 

 

Hope it helps. 
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View solution in original post

6 REPLIES 6
ragavanrajan
Most Valuable Professional
Most Valuable Professional

Hi @Robert94 

 

Can you check if the same behavior is happening for all the pages? If so, your default studio template might have been corrupted. 

 

Hope it helps.

------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

Robert94
Post Prodigy
Post Prodigy

You do not have permission to access these records. Contact your Microsoft Dynamics 365 administrator for help.

Robert94_0-1658837453260.png

Is this related?

 

I think I have a solution for you.

 

Press ctrl + f5 together. The portal requires a hard refresh. 

 

You can also restart the portal from the admin center. 

 

Hope it helps.

------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

It`s for all pages
The default studio template is blank
Is there any way I can recover?
I have a backup made with xrmtoolbox, but I`m not sure how to grab the info from there and upload it in the portal

Robert94_1-1658837618783.png

 

Not working hard refresh, not sure how to restart from the admin center

To restart the portal: 

 

1. Go to the admin centre > Portal actions > Restart this portal 

 

ragavanrajan_0-1658873309748.png

 

 

 

Also, You can manually update the default studio with the following code.

 

<!-- Default studio template. Please do not modify -->
<div id="mainContent" class = "wrapper-body" role="main">
    {% include 'Page Copy' %}
</div>

 If it is not solved I would recommend you raise a support ticket with Microsoft. 

 

Hope it helps. 
------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

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