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Power Automate send email to user when new item added to sharepoint list

I have a Power Automate flow I am building to send an email to a user as confirmation when they have added a new item to a sharepoint list. The email needs to be sent from a shared mailbox.

  1. I have connected the sharepoint site and selected the list I want the flow to connect to.
  2. The 'Get my profile' step is set to get the profile of the user that created the item.
  3. The Send email step is setup to send the email From a shared mailbox that only I have access too.

The issue I am having is that when a user other than myself creates an item in the sharepoint list and this flow runs, will the email send to the user from the shared mailbox if the user that created the item does not have access to the shared mailbox? I tried this on a similar flow using power apps for clicking a button and sending an email and I got an error saying that the user that triggered the flow does not have permission to send on behalf of the shared mail box and the flow failed.

Not sure what I might be doing wrong.

 

automate_flow.png

 

1 ACCEPTED SOLUTION

Accepted Solutions

I think you should use the action "Get user profile(V2)" istead of "Get my profile (V2)". Your flow looks like it should work then. 

 

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10 REPLIES 10

Can you show us the full flow ? Maybe I can help you then.

Hi Nico - I included an image of the full flow in the post. Are you wanting to see the details of each step in the flow? I'm happy to provide that, if that would help, but this would reflect the entire flow that I have.

Hey sycklabs

Yeah that might be helpful.

Please see the attached image. This includes all (3) steps of the flow where it is triggered by a new item being added to a sharepoint list. The next step it gets the details of the user that created the new item in the list, and then it emails the user that created the item using a shared mailbox as the send From. Hope this helps.

flow_img.png

I think you should use the action "Get user profile(V2)" istead of "Get my profile (V2)". Your flow looks like it should work then. 

 

I'll switch out 'Get my proflie (V2)' with Get User Profile (V2), but just to confirm, the flow should run correctly and send the user an email from the shared mailbox even if the user that created the item does not have access / permissions to the shared mailbox?

Yes - only the account that runs the flow should have appropriate permissions.

________________________________________________________

Welcome to my web site.

Thanks Victor for the confirmation. I'll try this first thing in the morning with my team and update the post. Thank you both for all your help. 

I'm glad if I could help.

If the flow works, you can mark my answer as a solution to help other users find it faster.

Thanks again. This worked as suggested and is a perfect automate solution without having to grant other users access to a shared mailbox. Thanks for the help!

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