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Start and Wait for Approval - Multiple Teams Notifications

I have a flow that is using the Start and Wait for Approval.

 

lardo5150_0-1679700469575.png

 

I have 8 recipients.  One of the 8 is a DL.  that DL has about 5 people.

What I am finding is I receive one emial, as expected.

In Teams, I am getting 8 Teams Notifications for the Approval.

8 is exactly the number of recipients I have in the Assigned To.

 

Is this expected?  I expected each of us to receive one email, and one Teams notification.

It seems we are receiving 8 notification popups.

41 REPLIES 41
muhepd
Regular Visitor

My team is experiencing the same issue. Looking forward for a solution ASAP.

AWorley
Super User
Super User

This issue was identified and the fix will be deployed next week on the 15th. 

That is awesome to hear, @AWorley 🎉

 

 

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Did Microsoft fix this issue?

It looks like its fixed on my end. I did a test and confirmed only 1 notice came in. 

ArturasFLOW
Frequent Visitor

It's fixed on our end.

ZoltanHuszar
Frequent Visitor

Thanks all. Yes It is fixed on our end as well.

alwshelby
Regular Visitor

I am currently experiencing this issue was there any steps that need to be taken 

This issue seems to be back! Users just started reporting it in our tenant today. Was it just on the MSFT side or was there anything we can do?

Karthiick
Frequent Visitor

I've started experiencing the same issue again. I look forward to a solution ASAP.

santi95
Helper III
Helper III

I have not seen this issue come up again yet.

msimpso7
Frequent Visitor

it seems to be ok if the approval goes to 1 person so far for me.  Only 1 notification received in Teams.

 

however, if the approval is going to multiple people (only tested with 2 so far) that's when I see 2 notifications popup (but thankfully only 1 approval received).

AWorley
Super User
Super User

Yes, the issue has arisen again, it will send a notification for each number of approvers rather than send each approver a notification. Make a ticket with Microsoft to resolve

Hello 

Leaving a note here to mention that we started experiencing the issue too some days ago

I've never seen it before. I'll open a ticket to

Thanks for the confirmation! I opened a ticket with MSFT last week but haven't heard anything on it yet. Just telling my users to be patient until MSFT can get to the bug

cat8990
Regular Visitor

Hi,

I have the same problem with my power automate approval flow. Once the flow has been started and approved by the recipient via Teams, the system sends 3 more notifications. Do you have any news on this?

I met with someone from MSFT support yesterday, but they didn't have an immediate/obvious answer. They're going to take it back to their team and get back to me.

Hello friends

The same thing is happening in my flow, several pop ups started to appear for a single approval, before the flow occurred normally, can you tell me if the problem has been fixed? I believe that my company takes a long time to update the version of the tools

Hello,

There is a new version of the Microsoft Flow Approvals solution. It is not upgraded automatically on your environment. Ms support suggests it may resolve and I'm trying it.

For the upgrade, the environment admin has to go to Power Platform Admin > Environment > [Your environment] > Dynamic 365 Apps and manually trigger the update of the solution

I'll keep you posted if it works for me

HEllo

I confirm that the recent upgrade of Microsoft Flow Approvals solution is giving good result here

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